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Desktop Support Engineer

Coca-Cola Company
  • US
    Ramona, California, United States
  • US
    Ramona, California, United States

About

This job is with Coca-Cola, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Position Responsibilities:
Serve as Tier 2 escalation point for complex desktop, laptop, and mobile device issues. Perform advanced troubleshooting of Windows 11 operating system Resolve application conflicts, authentication issues, profile corruption, and system performance problems Provide executive-level support as needed Conduct root cause analysis and implement preventative solutions for recurring incidents Manage full workstation lifecycle, including procurement, imaging, deployment, refresh, and decommissioning Other projects or duties as assigned
Required Education and Experience:
Bachelor’s Degree and 1 to 2 years of related experience or High School Diploma/General Education Degree (GED) and 3 to 5 plus years of specific experience
Preferred Education and Experience:
Bachelor’s Degree
  • Ramona, California, United States

Languages

  • English
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