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Quality Assurance & Customer Experience Analyst

ASM Research, An Accenture Federal Services Company

Dover, Delaware, United States

Dover, Delaware, United States

About

ASM Research, An Accenture Federal Services Company, is seeking a Quality Assurance Analyst to monitor customer interactions and provide crucial feedback to enhance service quality. This role involves analyzing customer feedback and coordinating with internal teams to ensure adherence to quality standards. The ideal candidate will have 2-5 years of experience in quality assurance or training, with excellent analytical and interpersonal skills. Compensation ranges from $20.00 to $25.00 per hour.
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Dover, Delaware, United States

Languages

English

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