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Senior Product Manager, Technical
BH Zion, LLC
- Baltimore, Maryland, United States
- Baltimore, Maryland, United States
About
* *Location:* Baltimore, MD (Hybrid)
* *Work Arrangement:* Hybrid (2-3 days per week on-site in Baltimore, MD; remaining days remote). Travel to other Maryland offices may be required.
* *Client:* Maryland Higher Education Commission (MHEC)
* *Estimated Start Date:* Approximately August 1, 2026
* *Contract:* 12 month base period with two (2) one-year renewal options, exercisable at the discretion of the State.
*Overview*
BH Zion, LLC is seeking a Senior Technical Product Manager to support the Maryland Higher Education Commission (MHEC) in modernizing its technology platforms supporting student financial aid and workforce service programs. This role combines technical product management, Agile delivery, project management, stakeholder engagement, and cross-functional leadership to deliver large-scale technology modernization initiatives. The successful candidate will partner with business leaders, technical teams, vendors, and executive stakeholders to define product strategy, manage delivery, and ensure solutions meet business objectives and user needs.
*About the Project*
MHEC is leading two major modernization initiatives:
* *Maryland Student Information System (MDSIS):* A cloud-based replacement for the State's legacy financial aid system that supports approximately 250,000 student applications annually across 27 financial aid programs.
* *Service Obligation Loan Repayment (SOLR):* A modernization initiative to automate participant management, employer verification, service obligation tracking, billing, collections, reporting, and compliance.
These initiatives will improve operational efficiency, enhance constituent services, and modernize technology supporting Maryland students and workforce development.
*Key Responsibilities*
As the Senior Technical Product Manager, you will:
* Define and manage product vision, roadmap, backlog, priorities, and release planning.
* Lead cross-functional teams through Agile product delivery.
* Partner with business stakeholders to understand user needs and business objectives.
* Translate business, technical, and user requirements into user stories, acceptance criteria, and delivery plans.
* Manage product backlogs, sprint planning, backlog refinement, and release planning.
* Track scope, schedule, budget, risks, dependencies, and delivery progress.
* Coordinate internal teams, vendors, and executive stakeholders throughout the project lifecycle.
* Develop implementation strategies, rollout plans, and change management activities.
* Prepare executive briefings, project documentation, status reports, and product communications.
* Ensure compliance with applicable security, accessibility, governance, and technology standards.
*Minimum Qualifications*
Applicants must have:
* Bachelor's degree in Engineering, Computer Science, Information Systems, or a related discipline.
* Current *Project Management Professional (PMP®)* certification, *PMI-ACP*, *Certified ScrumMaster (CSM)*, *SAFe POPM*, or an equivalent project management certification.
* At least *12 years* of project management experience.
* At least *8 years* of experience in technical product management, product delivery, or technical project management.
* At least *8 years* leading or overseeing complex IT programs or projects.
* At least *5 years* managing enterprise IT projects from initiation through implementation.
* At least *5 years* managing projects within a *financial aid environment.*
* Demonstrated experience delivering large-scale technology modernization initiatives.
* Experience managing Agile product backlogs, roadmaps, user stories, release planning, and product delivery.
* Experience with Jira or similar Agile project management tools.
* Strong experience managing scope, schedules, budgets, vendors, risks, issues, and executive stakeholder communications.
*Preferred Qualifications*
Preference will be given to candidates with experience in:
* Public sector or government technology programs
* Higher education, student financial aid, grants, or benefits administration systems
* Cloud modernization initiatives
* Human-centered product development
* Agile software delivery
* Vendor management
* Change management
* Production support and continuous product improvement
*Why Join This Project?*
This is an opportunity to lead product delivery for two of Maryland's most significant technology modernization initiatives. Your work will directly influence the future of digital services supporting students, educational institutions, and workforce development programs throughout the State.
Pay: $60.00 - $80.00 per hour
Work Location: Hybrid remote in Baltimore, MD 21201
Languages
- English
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