LEAD APPLICATION PROGRAMMER ANALYST - Information TechnologyTarrant County • Wausau, Wisconsin, United States
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LEAD APPLICATION PROGRAMMER ANALYST - Information Technology
Tarrant County
- Wausau, Wisconsin, United States
- Wausau, Wisconsin, United States
About
Essential Duties And Responsibilities
Supervises and leads department employees, schedules, and activities at a team level to provide 24-hour support.
Communicates with end users and third‑party vendors to obtain requirements for projects and application updates for major/complex applications.
Leads the design, development, maintenance, and execution of testing of new and changed functionality for complex/major applications.
Writes advanced programs for complex applications and designs special reports and forms as requested by various County departments in compliance with County and IT department policy and procedures.
Updates system end‑user and training documentation and provides training to end users.
Partners with business units to identify improvements that increase system efficiency.
Provides second‑level end‑user support.
Conducts statistical reporting to management on application performance, usability, and upgrade requirements to support County departments.
Manages interface and associated error logs.
Maintains business process procedures with process owners.
Resolves request/incident tickets from users and provides telephone and onsite technical support to troubleshoot and fix complex end‑user problems.
Creates request/incident tickets from users and generates requests for change to the production environment.
Works closely with vendors to resolve issues and manage deployments.
Analyzes and resolves the most complex application and data problems.
Performs all other related duties as required.
Minimum Requirements
Bachelor’s degree or equivalent.
Four (4) years of experience in information technology including experience or training in systems analysis, design, and computer programming.
Additional education may substitute for required experience on a year‑for‑year basis.
Current experience in building applications using .NET, HTML, and web services.
Strong knowledge of relational databases and integration frameworks is highly desired. Licensure or certification is not required but considered a plus.
Extensive knowledge of systems analysis, program design, specification, coding, testing, debugging, and documentation.
Ability to multi‑task and work independently on complex assignments using independent discretion and judgment, and to transition quickly between projects/issues with minimal supervision.
Ability to gather requirements, analyze systems, develop solutions, test and document changes while collaborating with other developers in a team environment.
Ability to gather, understand and translate business requirements into system solutions.
Strong interpersonal skills with the ability to interact effectively with technical, non‑technical, support, and business staff at all levels.
Consistent ability to meet deadlines.
Effective communication skills with team members and customers.
Understanding of business analysis and project management principles.
Ability to verify that the product meets the requirements.
Ability to follow standards and system development methodology.
Professional demeanor and courtesy.
Driving may be required; must have a valid and current driver’s license.
Physical Demands And Work Environment Regularly required to sit, walk, climb, stoop, lift, push and pull.
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Languages
- English
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