SERVICE MANAGER

Gateway at Cedar Brook - Decatur, GA 30033

Do you take pride in solving problems, leading a team, and keeping things running like clockwork? At Arlington Properties, we're looking for a hands-on, proactive Service Manager who's ready to step into a key leadership role and make a real impact in one of our communities.

As Service Manager, you won't just maintain a propertyyou'll lead a team, elevate standards, and create a place residents are proud to call home. Your leadership keeps the lights on, the water running, and the service requests completedon time and with care.

• Lead, train, and inspire the on-site maintenance team
• Manage all aspects of apartment maintenancefrom HVAC and plumbing to carpentry, painting, and appliance repair
• Ensure service requests are completed within 24 hours (our gold standard!)
• Prepare market-ready apartments within 35 days
• Keep detailed maintenance logs, manage inventory, and maintain equipment
• Monitor preventative maintenance programs and property inspections
• Coordinate with the Community Manager on budgeting, project planning, and vendor relations
• Uphold safety protocols and ensure compliance with Fair Housing standards
• Provide on-call emergency response (rotating schedule)

• Your work matters. You keep the community functioning and residents happy.
• Your voice is heard. You're trusted to lead and contribute ideas.
• You're part of a team. We succeed together, and we support each other.

• Competitive pay + performance-based bonuses
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and holidays
• Employee rent discounts (where applicable)
• Ongoing training and career development

• High school diploma or equivalent
• 3+ years of hands-on maintenance experience (HVAC, electrical, plumbing, carpentry, etc.)
• Prior supervisory or team lead experience preferred
• Excellent communication and organizational skills
• Ability to prioritize, delegate, and respond to service needs efficiently
• EPA or CFC certification required
• Valid driver's license, auto insurance, and clean driving record
• Comfortable working in all weather conditions and physically capable of lifting up to 100 lbs
• Available to work a flexible schedule, including weekends and on-call shifts

Arlington Properties is a respected property management company known for our commitment to quality, community, and taking care of the people who make our properties thriveour residents and our teams.

Arlington Properties is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law. Reasonable accommodations are available upon request during the application and hiring process.