Express Service Supervisor

Friendly Chevrolet is not your typical car dealership. We are different. We believe we have nothing of greater value than our people. By respecting the uniqueness of every individual we are able to build a team of confident, creative people who possess a high degree of initiative, self-respect and discipline. Close mutual support of one another is a fundamental tenet of ours. We value open communication and encourage new ideas, realizing that teamwork produces a better work environment, and enthusiastic customers and suppliers. We must satisfy the needs of our customers and we know that taking individual accountability will demonstrate to our customers we are enthusiastic about them and really care. Our ultimate goal is to treat our employees and our customers in a way that maintains their loyalty for a lifetime.

At Friendly Chevrolet all decisions are made with integrity. Leadership is setting good examples for others to follow, expecting as much from yourself as from others. We believe in not accepting the status quo, in constant improvement & in the value of ongoing education in any form. We believe there is no place for mediocrity & half-hearted efforts. We accept personal responsibility for overcoming obstacles and being the very best. We actively choose to excel in every aspect of our personal & professional lives.

We are one of the largest Chevrolet dealership in MN and as we grow, we are looking to add exceptional talent and leadership to our team. Friendly Chevrolet is seeking a self-motivated and high-performing individual fit for the position of Automotive Service Advisor. The candidate should have strong verbal communication skills, enthusiasm, and extraordinary customer service skills.

Benefits

• Internal Growth
• 401K Plan
• Health, Dental, and Vision Insurance
• Paid training
• Paid vacation
• Family owned and operated
• Heavily involved in giving back to the community
• Base salary + Commission

Responsibilities

• Oversee express lube operations to ensure compliance and quality standards
• Build relationships with Friendly Chevrolet's guests and provide world class customer service
• Provide store-level leadership to Express Lane's members through coaching, training, and performance management
• Create work schedules, ensuring proper staffing coverage so business needs are met
• Manage daily operations, service bay organization, store readiness and inventory levels
• Increase sales, improve store profitability, and reduce expenses
• Review applicants, conduct interviews and provide training to hired staff

Qualifications

• General Motors experience a plus
• Genuine interest in providing an exceptional customer experience
• Reliability, enthusiasm, friendliness and a positive "team-player" attitude
• A leader in service with verifiable CSI scores
• Ex-Military and/or Bi-lingual is always a plus

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.