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Head of Support Analytics & Workforce Ops

Tekmetric User Group

New York, New York, United States

New York, New York, United States

About

Tekmetric User Group is seeking a Support Operations Manager, Analytics & Workforce, responsible for overseeing the support organization's performance metrics and workforce management. This remote position requires a candidate skilled in data analysis and dashboard design, with a focus on KPIs and reporting processes. Your expertise will help shape operational strategies to enhance customer experience and streamline workflows. You will join a dynamic team dedicated to transforming the automotive repair industry.
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New York, New York, United States

Languages

English

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