Program Manager, Life Sciences

Sensitech is a world leader in supply chain visibility. Our innovative monitoring products and services help to maintain the quality, integrity, and security of our customers' valuable products at every step in their journey, all around the world. For more than 25 years, leading companies in the food, pharmaceutical, industrial, consumer goods, and other industries have relied on Sensitech to help protect their productsand their bottom lines.

We are searching for a Program Manager to join our team in Beverly, MA!

Job Description

• He/she is expected to manage complex, high value and high potential software implementations in the Life Science vertical.
• Identifies and applies approved analytics to transform customer data into information, then uses Cold Chain expertise and technical writing skills to communicate issues and actions to the customer as required.
• He/she is responsible for managing the content and delivery for customer reports and other communications according to defined department standards.
• The program manager participates in the development of technical documentation, reports/dashboards, presentations and other sales support activities; they follow-through to manage program implementations with internal and external customers using Sensitech's proprietary software solutions.
• Drives change and uses new or unique solutions in business situations.
• Regularly interfaces with a cross-functional management team including, but not limited to DMS/Reporting Services, Support Services, SWE, Sales and Project and Program managers.
• Has daily contact with Sensitech's global Professional Services department team members, in person and by phone and email.
• Maintains frequent contact with both internal and external customers and interacts with a wide range of customers and team members with varied backgrounds and perspectives.
• Customers will primarily be located in the North America region, but because of the global nature of customers, some EMEA support and minimal Asia or South America support is expected.

Required Qualifications

• Bachelor's Degree
• 3+ years of life science, supply chain, or logistics work experience
• 3+ years of project management or program management experience
• 1+ years in a customer facing role
• Ability to travel up to 25% of the time (domestic)

Pay Range

The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.