Senior Implementation Project Manager - Stock Plan Services

The Stock Plan Services team is seeking a Senior Implementation Project Manager to work in a fast-paced client-facing role, leading complex projects on behalf of both new and existing clients! This role is accountable for project execution, cross-functional coordination, risk management, and delivering high-quality onboarding experience for clients and internal partners.

• Serving as the primary day-to-day contact for clients during onboarding, guiding them through platform transition activities

• Coordinating tasks across Operations, Product, Technology, Legal, and other internal partners

• Managing project documentation and ensuring accuracy, compliance, and adherence to Fidelity standards

• Providing regular status reporting to stakeholders on progress, milestones, issues, and risks

• Supporting a consistent and positive onboarding experience that establishes a strong foundation for long-term client satisfaction

• Contributing to team knowledge-sharing, process improvements, and best-practice adoption

The Expertise and Skills You Bring

• Bachelor's Degree or equivalent years of professional experience

• 35 years of experience in equity compensation, financial services, or project management

• Experience coordinating multi-workstream projects or client transitions

• Working knowledge of stock plan administration or a strong desire to develop subject-matter expertise

• Strong communication, influence, and organizational skills

• Ability to lead cross-functional project teams through structured plans and delivery commitments

• Strong capability to identify, document, and escalate risks and obstacles

• Clear and timely communication skills when facilitating discussions, resolving issues, and aligning partners

• Ability to build consensus and influence in a matrixed environment

• Strong attention to detail and a process-oriented approach

• Ability to thrive in a dynamic, fast-paced environment with shifting priorities

As part of the Implementation team, you help establish the foundation for each client's long-term relationship with Fidelity. Your leadership supports operational excellence, reduces risk, and enhances the overall client experience across Stock Plan Services.