GROUP SALES

Sales representatives are responsible for ensuring all our groups, birthday parties, and cabana parties have an excellent experience while visiting Wet n Wild. Representatives will be in charge of greeting cabana parties and escorting the party to their cabana. Sales reps will also serve as the main point-of-contact for group sales customers. Other duties include resolving customer complaints and assisting with monitoring the quality of the customer experience.

Duties and Responsibilities

• Serves as the primary point-of-contact for customers to obtain price estimates, book cabanas, generate contracts, book reservations, resolve complaints, or perform other similar duties.
• Actively selling cabanas and group events
• Developing and implementing initiatives to enhance Wet n Wild's capacity to meet established sales goals.
• Establishing and maintaining trust and rapport with clients throughout the selling process and on the day of the group outing
• Ensures customer satisfaction by analyzing complaints, concerns, and suggestions.
• Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• High school graduate
• Must be 16 years or older
• Interest in sales or marketing

Knowledge, Skills, and Abilities

• Strong communication skills
• Strong customer service orientation
• Ability to solve customer complaints
• Social person
• Works well in a team
• Good time management and organizational skills
• Bilingual (Spanish preferred)

Job Types: Temporary, Part-time, Full-time

Benefits

• Competitive hourly wages.
• Complimentary park admission for team members.
• Flexible schedules to accommodate school commitments.
• End of season bonus for team members that complete the entire season
• A fun and dynamic work environment with like-minded peers.