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Pharmacy Technician I

Blue Cross Blue Shield of Michigan
  • US
    New York, New York, United States
  • US
    New York, New York, United States

About

Pharmacy Technician I The Pharmacy Technician I supports the organization's mission and purpose by providing front-line customer support for a diverse portfolio of customers. The incumbent will handle inbound telephone inquiries from Members, pharmacies, and Prescribers in our National Customer Care Center, and will consistently meet established productivity, schedule adherence, and quality standards. Work Arrangement
Remote
Responsibilities
Provide real-time support to pharmacies with point-of-service inquiries Educate prescribers on formulary and prior authorization processes Enter customer data and other relevant information into our documentation tool Assist members with pharmacy benefit inquiries Adhere to standard operating procedures to ensure contact handling accuracy and operational effectiveness Effectively communicate issues and resolutions to customers and appropriate internal staff
Education and Experience
Bachelor's degree or equivalent experience required Minimum three (3) years of current/recent PBM and/or current/recent pharmacy experience required
Licensure
Active/current National Pharmacy Technician Certification (NHA or PTCB) or ability to obtain one within the first six (6) months of employment is required
Our Comprehensive Benefits Package Flexible work solutions include remote options, competitive pay, Paid Time Off (PTO), including holidays and volunteer events, health insurance coverage for you and your dependents on Day 1, 401(k), tuition reimbursement, and more.
  • New York, New York, United States

Languages

  • English
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