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About
Solutions Architect
to help build and define this function at Synthesia. This is a critical role - you’ll shape how we partner with customers to drive adoption, value, and measurable business impact.You’ll work across
Sales, Product, Engineering, and Customer Success
to design solutions that unlock value at scale. This is not just implementation - it’s about
architecting customer success , proving what’s possible, and accelerating customers toward full platform maturity.You will be both
strategic advisor and technical architect , helping customers: Make the right technical decisions
Deploy the product and integrations successfully
Operationalize change and scale
Connect use cases to business outcomes
This role blends
technical hands-on depth, commercial awareness, executive influence, and platform thinking. What you’ll do Lead customer implementations
end-to-end , ensuring adoption, measurable outcomes, and long-term scalability.
Design architectures that map Synthesia’s capabilities to
high-value customer use cases .
Partner with Sales on
solution scoping, proposals, API demos, and deal strategy .
Build proofs of concept to
demonstrate the art of the possible
and accelerate customer buy-in.
Create
playbooks, frameworks, and integration patterns
that help us scale how we deliver value.
Act as a
trusted advisor
to technical and business stakeholders — including VP- and C-level audiences.
Collaborate with Product and Engineering to bring the
voice of the customer
into platform evolution.
Contribute to
platform thinking
— helping shape how we scale Synthesia from product → ecosystem.
What we’re looking for 5+ years
in Solutions Architecture, Technical Consulting, or Pre-Sales within a SaaS environment
Strong
project & stakeholder management
across multiple workstreams
Hands-on experience working with
APIs, workflows, or integrations
Excellent
storytelling and communication
skills — able to engage technical and executive teams
A
commercial mindset
— understanding how architecture drives adoption, retention, and expansion
Proven experience building
scalable frameworks, architectures, or delivery models
Curiosity, initiative, and a
builder mentality
— with comfort navigating ambiguity in a high-growth environment
Languages
- English
Notice for Users
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