ICS Program Director

At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We are seeking a compassionate and dedicated Regional Program Director for our Western region to guide the appropriate support services for our clients with developmental disabilities or mental health challenges living in their individual homes. There is regular travel involved in the position to support the region and programs.

We're seeking a dynamic, mission-driven leader to oversee multi-site program operations, drive team performance, and ensure exceptional service delivery. In this role, you'll mentor and develop Program Managers, champion operational excellence, and lead initiatives that strengthen both quality and growth across the region.

• Lead & Inspire: Coach, develop, and empower program leadership while building a strong, high-performing team culture
• Drive Operations: Oversee daily program performance, ensuring consistency, efficiency, and strong financial management
• Ensure Excellence & Compliance: Maintain high standards of quality, regulatory compliance, and service outcomes
• Grow Impact: Identify opportunities for program expansion, strengthen community partnerships, and support strategic growth initiatives
• Problem-Solve Proactively: Address operational challenges with innovative solutions and forward-thinking strategies

This is an opportunity to make a meaningful impactshaping services, developing leaders, and driving innovation in programs that truly change lives.

As a part of our mission, we help our team members embrace their potential, build resilience, and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders of excellence who thrive working with Individuals with Intellectual Disabilities.

Work Schedule: Full-time, salaried position. Monday-Friday, 8:30am-5pm

We also offer a full benefits package for benefits-eligible positions.

• Competitive salary: Depending on experience
• Generous paid time off and paid holidays
• Full benefits package including Medical, Dental, and Vision benefits
• Life and Disability Insurance (company paid)
• 403(b) Retirement Plan
• Employee Assistance Program and legal services support
• Public Service Loan Forgiveness (PSLF) qualifying employer

What We're Looking For

• Bachelor's Degree in Human Services, Social Work, Psychology or related field from a college or university required, Master's degree preferred
• Minimum three years of leadership experience in IDD, HCBS, or community-based services
• Demonstrated experience in program operations, staff supervision, budgeting, and regulatory compliance.
• Strong knowledge of NC service definitions, MCO requirements, and HCBS standards.

Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.