Product Manager

Location: Glendale, CA (3-4 onsite required)

Job Type: Full time

Product management and strong technical experience on ticketing system is required.

Our team creates world-class immersive digital experiences for the Companys premier vacation brands. We are responsible for the end-to-end digital and physical Guest and Cast experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, PhotoPass and Merchandise lines of business, which includes Room and Tickets eCommerce and products such as MagicBand. This position works closely with teams across Marketing, Sales, and Operations. The ideal candidate will have an understanding of consumer-facing websites, mobile and Digital marketing.

• Champion the digital Guest experience, advocating on the Guest's behalf, and working diligently to build an outstanding experience for Guests
• Translates the digital strategy into clearly prioritized user stories, business requirements and other product documentation including acceptance criteria and test cases
• Ensures appropriate delivery of product requirements across the development lifecycle, including partnering with design and technology teams to ensure the visual design, content strategy, copywriting and development align to the strategic vision
• Content configuration
• Ensures appropriate review and sign-off of key results with partners

• Experience with iOS/Android release process
• Experience with web/mobile hybrid applications

Bachelors degree or equivalent industry experience

• 3-5 years of digital product management (website/mobile)
• 3-5 years of combined business, agency and/or digital experience
• Experience with marketing, brand strategy, technology, and/or digital strategy
• Effectively provide overall leadership across multiple teams, while working collaboratively to deliver quality on time
• Ability to think strategically and drive ideas into action, with a positive outlook and willingness to take personal initiative
• Experience with technical, user, and business issues in a fast-paced digital organization
• Experience working with tools, systems and processes that support go-to-market delivery and triage of content, data configuration, and service integration
• Experience working with complex content management or similar systems for building and maintaining websites and (including daily updates to copy, media, and troubleshooting)
• Comfortable working with bi-coastal and international teams