Cabin Supervisor

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

The Cabin Cleaning Agent Supervisor is responsible for overseeing cabin cleaning operations to ensure aircraft interiors are cleaned, sanitized, and prepared according to airline standards, safety regulations, and operational timelines. This role supervises cabin cleaning staff, monitors productivity and quality, and ensures compliance with company policies and airport procedures.

Supervise and coordinate daily aircraft cabin cleaning operations

Assign work duties and monitor employee performance to ensure operational efficiency and quality standards are met

Ensure aircraft cabins, galleys, lavatories, seat areas, and crew compartments are cleaned and sanitized properly

Conduct inspections of completed aircraft cleaning to ensure compliance with airline and company standards

Train, coach, and mentor cabin cleaning employees on safety procedures, cleaning standards, and operational expectations

Monitor staffing levels and assist with scheduling and shift coverage as needed

Ensure employees follow all safety procedures, security regulations, and use of personal protective equipment (PPE)

Respond to operational changes, flight delays, and quick-turn aircraft requirements efficiently

Maintain inventory of cleaning supplies and equipment and report maintenance issues promptly

Address employee concerns, attendance issues, and performance matters professionally

Coordinate with airline representatives, airport operations teams, and management to support operational goals

Complete operational reports, inspections, and documentation accurately and timely

Perform other duties as requested

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Must be 18 years of age or older

HS Diploma or GED

One (1) year of aircraft cabin cleaning, janitorial, airline, or airport operations experience

Minimum one (1) year of lead or supervisory experience

Strong leadership, communication, and conflict-resolution skills

Ability to multitask and make decisions in a fast-paced operational environment

Ability to work flexible schedules, including nights, weekends, holidays, and overtime as needed

Excellent verbal and written communication skills

Airline or Airport Operations leadership experience

Airport ramp and aircraft cabin environment

Exposure to noise, cleaning chemicals, and varying weather conditions

Fast-paced operational setting with strict turnaround deadlines

Requires standing, walking, climbing stairs, bending, and lifting throughout shift

Possess the tact to deal with all levels of employees and client representatives

Ability to lift, push, and pull up to 50 pounds

Ability to stand and walk for extended periods

Ability to bend, kneel, climb, and reach frequently

Ability to work inside aircraft cabins and confined spaces safely

Must pass pre-employment and random drug test

DMV check may be required

Must be able to read, write, understand and carry out instructions in English

Must meet necessary requirements to obtain a security sensitive identification badge

Must be able to verbally direct in English

Must have good hearing and vision

May be required to work weekends, overnight shifts and holidays

Treat all information as confidential

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Is this role ticking all the boxes for you? If so, please click apply now!