Bars Manager

The Bars Manager is a hands-on leader responsible for daily operations across four bars in a luxury, high-end venue in Jacksonville, Florida. This role is split between floor management (60%)delivering top-tier guest serviceand administrative duties (40%), including scheduling, payroll, and business analysis. The Bars Manager sets the standard for hospitality, upholds operational excellence, and leads a cohesive, high-performing team.

Success in this role means quickly embracing our brand and culture, inspiring the team, and creating a positive environment for members, guests and staff. We value flexibility, teamwork, and a hands-on approacheveryone pitches in when needed, and mutual respect is a must.

Key Responsibilities

Service & Hospitality

• Actively oversees the floor during service, engaging with guests, supporting the team, and quickly addressing any challenges to ensure every guest has an exceptional experience.
• Leads by example, stepping into any bar role when needed, especially during busy times or staff shortages.
• Builds and maintains a culture centered on hospitality, professionalism, and teamwork, aligning all staff with the venue's high service standards.
• Handles guest and staff concerns promptly and professionally, in line with company policies.

Operations & Safety

• Maintains a safe, welcoming, and clean environment for both guests and employees at all times.
• Ensures strict adherence to all Florida state and Duval County health, safety, and hygiene regulationsincluding staff's personal hygiene and alcohol service laws.
• Accurately completes all required incident and accident reports, and proactively implements measures to minimize risks and ensure compliance with state and local beverage control laws.

Business & Administration

• Devotes 40% of the role to administrative tasks, including employee scheduling, payroll, invoice processing, and inventory control, ensuring all processes are accurate and compliant with company and Florida state requirements.
• Tracks business performance, manages costs, and applies strategies to increase sales and profitability.
• Uses a variety of technology tools, including Microsoft Office, Excel, Google Suite, Toast POS, Seven Shifts, Craftable, and other relevant systems.

Leadership

• Recruits, trains, and motivates a team of bar professionals, providing ongoing feedback, coaching, and recognition.
• Ensures all team members are well-versed in menu offerings, service standards, company background, and Florida-specific safety and alcohol service protocols.
• Regularly manages and reviews team performance, offering feedback, recognition, and constructive correction as needed.
• Maintains high team morale through engaged, hands-on leadership and clear, open communication.