Supervisor (Group Living Environment)

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and a Certified Great Place to Work. We were recently recognized by The Boston Globe as a Top 10 Employer in Massachusetts.

We are seeking a dedicated and experienced Supervisor to join our ACCS (Adult Community Clinical Services) program! This role is ideal for a seasoned leader with a background in mental health services, and human services, who is passionate about delivering high-quality, person-centered care for individuals in the community.

What We Offer:

• Competitive salary and comprehensive benefits
• Generous PTO
• 403(b) retirement plan
• Tuition reimbursement
• Career growth opportunities one-third of our positions are filled through internal promotions
• Mission-driven work with direct impact on individuals with developmental disabilities
• Collaborative, supportive team culture dedicated to compassionate, evidence-based care

What You'll Do:

The Supervisor is responsible for the overall clinical and administrative supervision of the ACCS team staff and functions, including day-to-day oversight of the program, supervision of staff, scheduling, personnel management, program quality, and development of trainings and protocol for residential direct care staff.

Responsibilities include:

• Working closely with psychiatric staff, nursing personnel, Peer Support Staff, Community Support Staff, and other community-based services to coordinate care to individuals served
• Working with the individuals served, their families, peer and community supports, and other providers to maximize the chances of effectively engaging with the individual served
• Working collaboratively as a part of the interdisciplinary ACCS team
• Completing necessary paperwork in a timely fashion
• Overseeing all aspects of medication treatment and administration, including preparing Health Care Provider Orders, Medication Administration Records, Current Medication Lists, Weekly MAP Checklists, and others
• Providing crisis intervention and emergency services as needed, including serving as a member of the area on call team
• Supervising the Residential Coordinators
• Participating in the hiring and onboarding process for new employees in the program
• Addressing disciplinary issues as needed and completing annual performance evaluations
• Overseeing staff schedules to ensure adequate coverage for the program
• Other duties as assigned by program leadership

What You'll Need:

• Bachelor's or Associate's Degree in a Human Service field and one year of working with the target population (Bachelor's Preferred) OR
• High School Diploma/GED and a minimum of two years working with the target population with a minimum of two years of supervisor experience
• 1+ years of proven leadership in a supervisor role
• Valid driver's license and a reliable vehicle

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care across Western Massachusetts. Our core values Humanity, Empowerment, Accountability, Respect, and Teamwork guide how we lead, how we serve, and how we support one another.

If you're ready to lead a program that makes a meaningful difference in the lives of individuals with developmental disabilities, we encourage you to apply.

Pay: $60,000 - $70,000 per year

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.