Retail Store Generalist

This position is responsible for working on the sales floor and/or production area.

• Learn and perform all Cashier and Production Associate functions in the retail store
• Provide back-up support in all areas for vacations/staff shortages
• Provide excellent service to customers, donors, fellow associates and participants
• May act as key holder if required
• Participate in the new hire onboarding process as necessary
• Make decisions on product quality and price items accordingly; researching value as necessary
• Meet or exceed the attendance expectations for this position
• Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants
• Other duties as assigned

• Personally participate in ongoing cross training opportunities, education and development as well as supporting others in their efforts to develop.
• Working relationship with supervisor and co-workers.
• Must have the ability to work as part of a team.
• Must provide excellent customer service.
• Must be a positive role model for co-workers/programs participants and customers.

• Educate customers and the community about the mission and vision of the organization.
• Demonstrate the Goodwill core values through actions and words.

• GED or High School Diploma preferred
• Knowledge of Computer applications preferred
• Previous cashier, customer service, production, retail experience required

• Be flexible and adaptable to work and cover different areas on any given day; may be responsible for covering different areas in one day.
• Must be able to work quickly with a sense of urgency and be able to multi-task.
• To be a high-energy, positive contributor.
• Desire to work hard and perform well with dedication and great work ethic.
• Communicate effectively with managers, customers, participants and other associates.

Medium Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds. Involves walking or standing most of the time with a degree of pushing and pulling.

Moderate Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)