Manager, Operations Analytics
DSV Road GmbH
- Florence, South Carolina, United States
- Florence, South Carolina, United States
About
Job area: Managerial
Division: Solutions Job Posting Title: Manager, Operations Analytics - 119459 Time Type: Full Time
The Manager, Operations Analytics will be a key leader within the Operations team, generating tools, cadences, and insights that will guide our operational strategy, day-to-day execution, and customer-facing solutions. This position will lead a team of business analysts while working closely with operations teams, customers, and various internal stakeholders to support operational excellence and business growth. This position requires high judgment, excellent analytical abilities, and a creative mind to invent solutions to improve customer delivery experience; it also offers broad exposure to various business, financial, and technical teams across DSV.
Define, generate, and maintain standardized key performance indicators (KPIs), dashboards, analyses, etc. in support of various operational and functional teams, leveraging multiple data sources and visualization tools on an as-needed basis.
Lead, coach and develop a team of analysts / data professionals fostering a culture of accountability, collaboration and innovation while supporting operational functions
Identify trends and correlations to develop insights that can materially improve our operational decisions.
Collaborate and partner within team and across the organization to develop best practices for your function and advocate for improvements in enterprise-wide tools.
Drive performance against Operations Analytics team objectives and KPIs
Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.
Assess and document existing business procedures. Develop recommendations for new methods / procedures, implementation plans, schedules and written reports for management to evaluate.
Support commercial activities by preparing qualitative and quantitative business cases, showcasing DSV's performance and value creation across solutions-offerings.
Work closely with business leaders and clients to analyze and document client requirements and develop and implement best practice, consistent, standardized IT Solutions.
Leadership & Stakeholder Management
Champion a strong team culture focused on inclusion, engagement and continuous learning
Provide ongoing feedback, performance management and developmental opportunities to team members
Partner effectively with local and central stakeholders, both internal and external
Work with, and through Operations, People & Organization (P&O), and other stakeholders to drive actions supporting business objectives.
Develop client relationship-management skills via involvement in implementation support, AQP meetings, Deep Dives, Business Reviews, etc.
Facilitate key business cadences and own the design, maintenance, and continual improvement of related materials
Drive tactical execution and continuous improvement while also providing executive-level insights and updates, inclusive of continuous improvement target-identification, task status updates and impacts, operational performance levels, and proactive risk identification
Qualifications Required
5+ years of experience in supply chain analytics, data analysis, business intelligence, or a closely related field, ideally within a multi-site or large-scale operations environment
Strong knowledge of operational systems (WMS, TMS, etc.), tools, and data
Experience owning and managing KPIs, financial performance
Working understanding of supply chain or logistics processes and the data structures that support them
Ability to translate complex datasets into clear, user-friendly visuals that drive decision-making.
Advanced MS Word, Excel, PowerPoint & Outlook, Power BI and/or Tableau
Ability to build and publish functional dashboards independently
Preferred
Experience with large enterprise customers
Proficiency in SQL for data extraction and transformation - strongly preferred.
Familiarity with at least one scripting or programming language (e.g. Python, R, DAX, or M) is strongly preferred.
Travel: Occasional travel across the distribution network (10-20%)
For this position, the expected base pay range is $113,000.00 – $141,000.00. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
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Languages
- English
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