Technical QA Manager
American Society for Quality
- Boston, Massachusetts, United States
- Boston, Massachusetts, United States
About
Responsibilities
Lead and mentor a team of QA professionals, including QA Analysts and QA Engineers, to execute QA strategy and ensure delivery of high‑quality products. Drive QA strategy execution, aligning team members on progress, risks, and status.
Grow, mentor and manage a team of Tech QA Analysts, handling career management, performance reviews, and leveling of direct reports.
Collaborate with cross‑functional teams inside and outside the studio, engaging with developers, designers, and project managers to understand project requirements and align on quality expectations.
Demonstrate deep understanding of the project, including product milestones and key areas related to QA processes.
Conduct risk analysis and mitigation planning, proactively addressing potential quality issues early in the development process.
Perform hands‑on technical QA of products on various platforms, including PC, consoles, and mobile devices.
Ensure milestone verification of each project is completed on time with the highest quality standards.
Develop reporting on owned areas for development team leads and directors, defining success KPIs captured through data reporting. Make decisions informed by data.
Cultivate constant communication with the Cyberpunk 2 team and cross‑departmental teams, ensuring transparency on QA status, risks, and opportunities. Ensure stakeholders have proper visibility into QA processes and are informed of any changes.
Provide technical and conceptual support for team members. Plan team assignments for milestones based on delivery plans from current projects. Define and communicate team targets, both short and long term.
Take an active role in building the team, including participating in the interviewing and hiring process for new candidates.
Coordinate learning for new team members, if needed, and actively contribute. Cultivate a culture of continuous learning, promoting skill development, knowledge sharing, and staying abreast of industry trends.
Qualifications
Previous experience as a Technical QA Analyst or equivalent role with at least five years of experience and at least two years in a leadership role.
Strong knowledge of testing methodologies and experience with game engines such as Unreal, Unity, Godot, REDkit.
Direct experience with the Unreal Engine and its Editor is preferred.
Ability to develop complex test strategies covering integration, stress, and performance testing.
Experience using testing tools and frameworks to optimize testing efficiency and effectiveness.
Experience defining debug needs and capturing relevant information for developers, such as obtaining PIX captures or capturing debug network messages to identify failure points in multiplayer scenarios.
Excellent analytical skills and a systematic approach to driving quality improvements.
Strong communication skills and ability to collaborate effectively with cross‑functional teams.
Experience creating and maintaining technical documentation and test reports.
Deep understanding of game/product development lifecycles and dependencies across content and technology.
Nice to have
Experience in programming or scripting, preferably in C++ and/or Python.
Experience with Postman or similar tools for API testing.
Implementation of automation frameworks or automated test authorship.
Health & Well‑Being
Company‑paid medical, dental, vision, and mental healthcare.
Free mental health support, including counseling, psychiatric care, and well‑being webinars.
Paid leave—26 days of vacation, 10 sick days, and 12 calendar holidays per year.
401(k) with employer matching.
Lifestyle Spending Account—$100 per month for fitness, wellness, internet, home office equipment, learning, streaming services, and more.
Menstrual leave—one extra day off for period pain.
RED Parents Network—support for working parents, including childcare benefits and family‑friendly events.
Perks & Professional Growth
Flexible working hours.
Trainings, lectures, and courses—including internal workshops, knowledge‑sharing initiatives, online tutorials, and e‑learning classes.
A welcome pack of goodies to help you feel at home when you join the team.
Life in the Office
Dog‑friendly office—bring your pooch and have others look after them while you work. There’s always a furry friend to meet.
Truly international working environment—chance to collaborate with a diverse selection of people worldwide.
No dress code—our environment is casual.
Hybrid/Office This job is hybrid/in‑office.
Estimated Pay Range $112,100 - $154,200 USD annually
This position is a new role.
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Languages
- English
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