Client Client Sr PM - Continuous Improvement

Client is looking for a Lead in the PMO to drive and manage from a senior leadership perspective the Release Management and Continuous Improvement discipline.

This position is housed under the Department of Health Care Finance in direct support of the DC Access System (Client). The Department of Health Care Finance is looking for a well-seasoned staff who will oversee the various aspects and subsets of the SDLC within the PMO.

The Continuous Improvement Manager facilitates and manages the process, planning, and execution of quality/improvement efforts for the organization. Ensures initiatives are aligned with corporate strategic goals and timelines. Implementing goal alignment activities with cross functional teams. Manages a portfolio of project directed at reducing waste and improving quality to provide greater value. Works with department heads and other team members to identify bottlenecks, redundancy, and disconnects in process.

In addition to this lead in the PMO will be responsible for conducting regular release meetings with multiple disciplines in Client to ensure delivery of an on-time product.

Ensures follow-up on improvement events are completed, including scheduling, and facilitating on-going status reviews with all vested parties.

This role will be responsible for driving the culture of sustainable continuous improvement, operational excellence and delivering business expectations.

Delivering and monitoring quantifiable KPIs including Waste Reduction, Efficiency Improvements, Quality Pass Rate, and process controls.

The resource must have a proven track record of SDLC completion, excellent understanding and ability to implement project management methodologies, proven experience with vendor management and must be well-versed in district policies and procedures Lead the management, implementation, and reporting of these large and complex initiatives by working through a team of program leaders to develop roadmaps, plans/timelines, and helping to determine staffing decisions based on current organizational capabilities and future needs ensuring cross-functional alignment and collaboration Collaborates with other department managers and directors to prioritize work, set deadlines and assign resources for standardized processes to be upheld throughout the SDLC Ensures project governance, roles, responsibilities, and outcomes are maintained and improved upon by supporting the Client program Delivers value by managing a portfolio of work for customers while offering strategy and alignment for success of the PMO Drives consistent communication and project tracking across a portfolio of work for stakeholder visibility and internal awareness Work directly with the vendor and stakeholders to reduce confusion and manage expectations Ensure a consistent reporting and daily management cadence as well as accountabilities from and roles / responsibilities of key stakeholders Monitors compliance to project management standards, policies, procedures and templates Successfully leads project management transformation/change management initiatives Escalation point for all direct reports, senior management and directors Applies project management methodology, best practices and standards

Skill - Required /Desired - Amount - of Experience

16+ yrs. MS Office/PowerPoint experience - Required - 16 - Years

Bachelor's degree in IT or related field or equivalent experience - Required - 0

Progressive experience in project and program management - Required - 10 - Years

Experience managing people, performance, developing processes and change management practices for medium to large teams - Required - 15 - Years

Strong experience and verifiable success in delivering high-value client-facing software projects that span multiple teams and customers - Required - 10 - Years

Track record of developing and improving consistent and repeatable outcomes across a Project Management Office - Required - 10 - Years

Devises or modifies procedures to solve complex problems considering compt equipment capacity& limitations, operation time, and form of desired result - Required - 10 - Years

Progressive Operational Leadership or Consultative experience in either a hospital or Health System setting - Required - 7 - Years

Exp with program dev that relies on thorough synthesis &understanding of clinical evidence/outcomes,process flow analysis,end-user realtions etc. - Required - 10 - Years

Strong analytical, quantitative and problem-solving experience - Required - 15 - Years

Thorough understanding of core business processes within healthcare organizations required. - Required - 7 - Years

management experience of individual contributors and/or supervisors preferred - Required - 15 - Years

Qualified for a STaR2 Masters Level Labor Category - Required - 0