Information Technology Intern
iManage
- Chicago, Illinois, United States
- Chicago, Illinois, United States
About
This internship will be based out of our downtown Chicago office, with activities requiring in‑person presence.
Goals of the Program
iM Making An Impact:
Leave your mark on your team by owning and completing assigned projects
iM A Mentee:
Learn from teammates across departments & gain perspectives from a diversity of people
iM A Connector:
Meet & connect with as many interns and iManage employees as possible
iM Inspired:
Learn from our leadership team and ask questions during our lunch and learns
iM Social:
Enjoy intern events, and everything iManage has to offer this summer
Being an intern on our Information Technology team means…. You will gain hands‑on experience across multiple areas of IT operations, including service desk support, infrastructure management, enterprise systems administration, and workplace technology enablement. This role provides exposure to the full spectrum of IT functions that keep a modern technology company running.
You’ll work alongside experienced IT professionals to support end users, maintain systems, assist with infrastructure projects, and help implement technologies that enhance employee productivity. This internship is designed to build a strong technical foundation while developing your problem‑solving, communication, and project management skills.
We are furthermore expanding the candidate’s personal technical abilities, while empowering a path for continued growth within the technology space.
iM Responsible For…
Service Desk Operations:
Provide first‑line technical support to employees, respond to service requests, troubleshoot hardware/software issues, and escalat[e] complex problems to appropriate teams
Infrastructure Support:
Assist with network monitoring, server maintenance tasks, backup verification, and infrastructure documentation projects
Enterprise Systems:
Support administration of enterprise platforms including Active Directory, Microsoft 365, endpoint management tools, and identity management systems
Workplace Technology:
Deploy and support conference room technologies, collaboration tools, and productivity applications; assist with technology onboarding for new employees
iM Qualified Because I Have…
Currently pursuing a bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or related field
Strong interest in learning about IT operations, systems administration, and enterprise technology
Excellent communication skills with the ability to explain technical concepts to non‑technical audiences
Comfortable working in a collaborative team environment and taking initiative on projects
Working knowledge of Microsoft Windows, macOS, Microsoft 365, and common business applications
Familiarity with IT service management principles and ticketing systems (experience with FreshService or similar tools is a plus)
Basic understanding of networking concepts, virtualization, cloud services, or scripting/automation (preferred but not required)
Don’t meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn’t align perfectly with every qualification, we encourage you to apply anyway!
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Languages
- English
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