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Call Center QA Specialist — Elevate Customer Experience

New York State Department of Health

Albany, New York, United States

Albany, New York, United States

About

The New York State Department of Health is seeking a Call Center Quality Assurance Specialist in Albany. Responsibilities include conducting quality assurance reviews and evaluating contractor performance. Minimum qualifications require a current NYS employee status or six years of specific experience. Preferred qualifications include public health program experience and proficiency in Microsoft Office. A generous benefits package is also offered.
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Albany, New York, United States

Languages

English

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