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Call Center QA Coach & Process Analyst

Beacon Mobility

Houston, Texas, United States

Houston, Texas, United States

About

Beacon Mobility is seeking a Quality Assurance Manager in Houston, Texas. The role involves monitoring staff performance against quality standards, developing reports, and assisting with training new agents. The ideal candidate should be proficient in current quality assurance policies and demonstrate strong analytical skills. This position plays a crucial role in maintaining high-quality standards and improving processes within the organization.
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Houston, Texas, United States

Languages

English

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