General Manager

Position Title: General Manager

Status: Exempt

Report to: Executive Vice President of Operations

Position Summary: Directs restaurant operations through a team of Assistant Restaurant Managers. Ensures increasing levels of customer and employee satisfaction while improving the efficiency of manpower, service, and productivity for the restaurant.

Position Responsibilities:

• Management of operations for the restaurant, kitchen, and bar.
• Responsible for the achievement of planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards.
• Directly supervise all non-exempt employees during the hours of restaurant operation.
• Accountable to assist in the administration and operations to ensure execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment.

Requirements Key Qualifications:

• Proven leader and achiever that has the ability to thrive in a fast-paced environment.
• At least five years of management experience in a full-service restaurant.
• Excellent supervisory, communication, and guest service skills is required.
• Valid driver's license required.
• Personal vehicle required per travel to specific location sites as needed.
• Computer literate in MS Office Applications.
• Recruit, train, develop, and communicate with all staff as well as assess performance on a daily basis.
• Plan and assign daily goals, tasks, and assignments. Assure proper completion through follow-up.
• Ability to lift and carry up to 50 lbs on an as-needed basis.
• Ability to work any day, any time, and or any shift.
• Provides leadership for employee relations through effective communications, coaching, training, and development.
• Provides leadership for problem resolution to facilitate faster improvements and improved working relationships.
• Ensures compliance with Company standards for food cost control, waste reduction, quality, safety, and exceptional customer service.
• Provides leadership to the Assistant Restaurant Managers and staff members.
• Determines operations headcount needs and ensures compliance with Company policies, protocols, and procedures.
• Manages compliance to state and federal rules and regulations in running a food and beverage establishment.
• Performs other related duties as assigned by the EVP.

Reporting to this position are:

• Assistant Restaurant Managers (3)

Ultimate responsibility for 50+ employees

Essential Skills and Experience:

• Leadership: a demonstrated ability to lead people and get results through others.
• Planning: an ability to think ahead and plan over a 3-6 month time span.
• Measurement of performance to Company goals and standards and establishment of targets for improvements in safety, quality, cost, delivery and employee relations.
• Management: the ability to organize and manage multiple priorities and projects.
• Employee training and development.
• Quality orientation and attention to detail.
• Problem analysis and problem resolution.
• Excellent interpersonal and communication skills.
• Ability to build high performance teams and a strong team player.
• Bachelor's degree preferred or at least 5 years restaurant management experience required.

Receipt and Acknowledgment:

I acknowledge and understand the following:

• Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will.
• The job description provides a general summary of the position in which I am employed, that the contents of this job description are job requirements and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform the Manager-on-Duty at any time that I am unable to perform these functions.
• Job duties, tasks, work hours and work requirements may be changed at any time with or without notice by Management.
• Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of the Company.
• I have read, understand, and acknowledge this job description outlined above.

This position is currently accepting applications.