Junior System Engineer

Belay Technologies

Fort Meade, Maryland, United States

Fort Meade, Maryland, United States

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About

Belay Technologies is seeking a System Engineer to join our intel team. We are looking for technical staff to provide 24x7 support to an existing Operations Center for a suite of Identity, Credential, and Access Management (ICAM) systems. The candidate will be responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support, supporting customers integrating with Enterprise and IC Attribute and Authorization services, assisting end-users to resolve access issues, and aiding development teams in understanding and resolving issues with REST services. The candidate will use JIRA for ticket management and provide support via email, chat, and phone. The ideal candidate is an analytical thinker who can solve difficult problems independently and must be a fast learner to understand the technologies and operational environment quickly.
Qualifications
TS/SCI Clearance with polygraph
Bachelor's Degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline
Seven (7) years' experience as a System Engineer in programs or contracts of similar scope, type and complexity.
Five (5) years of additional System Engineering experience may be substituted for a bachelor’s degree for a total of 12 years' experience.
Experience with knowledge of
Online and telephone customer support
Public Key Infrastructure (PKI)
Attribute Based Access Control (ABAC)
Entitlements Management
LDAP directories
SQL and basic database querying abilities
RESTful services
Ticket tracking systems (e.g., JIRA, Redmine, ServiceNow)
Linux operating systems
Ability to
Analyze system applications and perform troubleshooting.
Understand and communicate complex software systems.
Modify Confluence pages and write technical documentation to support customers.
Assist with educating/training customers on software capabilities.
Assist with understanding and defining customer needs.
Work independently.
Perks and Benefits
8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday, 11 paid holidays and optional leave up to 6 days through Belay's volunteer program
10% matching in 401(k) contributions vested on day one
$5,000 annual training/tuition
Student Loan Repayment Program
100% company-funded HSA
Rich medical coverage (100% coinsurance)
Dental coverage including orthodontia
Up to $420,000 in life insurance, premiums 100% company funded
Amazon Prime, gym reimbursement, monthly lunches, games and prizes
Pet adoption program, generous referral bonus program, fun events, and more!
Salary Range: $105,000 to $200,000
Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Fort Meade, Maryland, United States

Languages

English

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