Associate Sales Operations Analyst
CarGurus
- San Francisco, California, United States
- San Francisco, California, United States
About
What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products.
Role overview Here at CarGurus UK, we seek a new addition to our Sales Operations team. We are looking for an enthusiastic team player who can help support internal teams for our UK business and gain exposure to various aspects of the sales cycle. A willingness to jump in, take ownership, and be creative is essential.
What you'll do
Support daily sales activities and processing of sales support requests.
Troubleshoot bugs and issues and liaise with relevant stakeholders to find a resolution.
Partner with sales to support the building of quotes in our CPQ system and ensure clean records of Salesforce opportunities flowing to the billing system.
Perform daily deal activation checks on our closed deals to ensure a seamless customer experience.
Troubleshoot discrepancies in data between Salesforce and supporting systems.
Work closely with Inside Sales, Field Sales, and Marketing teams to improve data quality and enrich prospect lists.
Monitor and cleanse data within our systems to ensure the highest levels of accuracy and integrity.
Ensure data integrity through regular de-duplication and clean-up procedures.
Generate ad-hoc reports and dashboards to support internal processes and the sales team’s goals.
Complete bulk updates of large data sets using tools such as Dataloader and G-Connect.
Perform ongoing customer hierarchy maintenance within Salesforce.
Collaborate with the sales team to streamline and improve sales processes, workflows, and adoption of tools.
Identify inefficiencies in sales operations and recommend solutions to enhance productivity.
Support the implementation of new systems or tools designed to improve sales efficiency.
Create and update relevant process documentation for internal processes and team resources.
Support with book of business building exercises in collaboration with sales managers.
Take on other duties and responsibilities as needed.
What you'll bring
Excellent written and verbal communication skills.
Keen focus on problem-solving and process improvement.
Enthusiastic about developing a career in a growing technology company.
Organised team player, able to adapt to changing responsibilities.
Ability to manage multiple and varied tasks and deadlines simultaneously.
Prior experience using Salesforce (1‑2 years).
Desire to foster collaborative relationships and learn from different teams.
Position Pay Range €40,000 — €50,000 EUR
Benefits and Compensation We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees. Our career development and corporate giving programs, employee resource groups and communities, flexible hybrid model, robust time‑off policies, and thoughtful perks such as daily free lunch, a new car discount, meditation and fitness apps, and commuting cost coverage help employees create space for what matters most.
Equal Opportunity Employer CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell our recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support.
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Languages
- English
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