Contact Center Analytics Engineer

Ascensus

Dresher, Pennsylvania, United States

Dresher, Pennsylvania, United States

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About

Ascensus is seeking a Contact Center Analytics Developer in Montgomery County, Dresher, to enhance customer interaction analytics using NICE CXone. In this role, you will design and support analytics capabilities, building dashboards and reporting structures for decision-making. You'll work closely with various business units and ensure data flows are validated and reliable. Candidates should have at least 3 years of analytics experience, particularly in contact centers, and strong skills in data analysis and reporting tools.
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Dresher, Pennsylvania, United States

Languages

English

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