Underwriting Analytics Manager
PEMCO Insurance
- Seattle, Washington, United States
- Seattle, Washington, United States
About
WA, OR, ID, TX, OH, FL, SC, NC, or IL, with occasional travel to our headquarters located in Seattle, WA.
About the Role Underwriting Analytics Manager
– Work directly with the Underwriting Operations team to identify opportunities to maximize performance and results through data and analytics. Serve as the underwriting operations subject matter expert, liaison between the team and management, and facilitate the use of data to improve data‑driven decision making. Report to the Director, Underwriting Operations and Analytics.
Responsibilities
Serve as Underwriting’s subject matter expert on cross‑functional projects; collaborate, influence, and educate other departments and leadership teams, applying expertise and perspective of Underwriting and overall business operations.
Recognize resource constraints and actively seek ways to reduce manual work effort through elimination or automation; collaborate with Underwriting leaders to ensure the work being performed provides highest value.
Engage with Sales and Customer Service business partners to deepen their knowledge of underwriting objectives and incorporate them into their responsibilities and customer interactions.
Drive improvements and efficiencies in Underwriting operations; influence managers and their employees for quick adoption of updated systems, guidelines, and processes; analyze data, draw effective conclusions, and provide recommendations for the Underwriting team to improve overall results.
Develop, document, and maintain line‑of‑business underwriting guidelines, both automated and manual, to meet corporate profit and growth objectives and support our pricing structure; propose adjustments to underwriting practices due to market and regulatory conditions; provide data‑driven arguments to support recommended changes.
Develop proactive plans for underwriters to expand agency relationships, analysis, communication, and risk selection with agents to meet profitable growth objectives.
Develop and conduct educational meetings and activities for ongoing change management and underwriter professional development; conduct needs assessments to identify gaps between current and desired performance outcomes; monitor, coach, correct, and consistently improve individual and department results.
Demonstrate behaviors consistent with PEMCO’s policies, values, code of ethics, and business conduct.
Support the PEMCO Brand and identify top talent to join the team.
Other duties as assigned.
Qualifications
B.A. or B.S. degree or equivalent work experience.
10+ years in Property & Casualty underwriting roles with increasing scope, scale, and/or complexity.
Prior experience in data analysis techniques and tools.
2+ years of experience training and developing new and experienced underwriters.
Insurance industry designations or certifications (preferred).
MS Office: Skilled proficiency in Excel, Word, PowerPoint, and Outlook.
Job‑specific:
Ability to use a variety of data analysis tools, such as Tableau, advanced Excel techniques, etc.
Interpersonal Skills & Empathy:
Builds relationships internally and externally and achieves results through influence rather than authority; demonstrates authentic empathy and care for others.
Communicator:
Ability to communicate clearly and informatively, verbally and in writing, with colleagues, customers, and the community in both technical and non‑technical language.
Business Environment:
Thorough understanding of the industry, business landscape, growth trends, and insurance environments; ability to spot early indicators of change and adapt strategies quickly.
Analytical and data‑driven:
Structured thinker who turns complex ideas into clear frameworks; uses data to conduct root‑cause analysis and develops high‑quality, consumable metrics that drive strategic objectives and priorities.
Project Management:
Proven track record of driving and motivating cross‑functional team members to successfully implement technology or business projects.
Compensation Target pay ranges vary by location:
Greater Seattle area target: $140,768‑$172,050 (full range $117,307‑$195,511).
Outside Greater Seattle area target: $124,231‑$151,837 (full range $103,526‑$172,542).
Benefits
Medical, dental, and vision plans with employer premium cost shares.
Basic life and accidental death & dismemberment insurance; long‑ and short‑term disability benefit coverages.
401(k) plan with generous employer match (2 for 1 up to federal maximums).
Paid leave: vacation, personal days, holidays, sick leave, bereavement, jury duty, and community volunteering.
Flexible Spending Accounts; education and scholarship assistance after one year of service.
Employee Assistance Program; discretionary taxable gifts and gift cards.
EEO Statement PEMCO is an equal opportunity workplace and is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status.
Applicants have rights under Federal Employment Laws: Applicants are protected from discrimination and have rights under applicable federal laws.
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Languages
- English
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