Technical Solutions Sales Representative
EAE USA
- Tucker, Georgia, United States
- Tucker, Georgia, United States
About
This is more than a traditional sales role. You will serve as a trusted technical advisor, helping customers identify challenges, develop customized solutions, and successfully implement products that drive operational success. You'll collaborate closely with Sales, Engineering, Product Management, Manufacturing, and Project Execution teams to ensure customers receive exceptional service from concept through completion.
If you enjoy solving technical challenges, building strong client relationships, and influencing product strategy while contributing directly to company growth, this opportunity is for you.
What You’ll Do Solution Development & Consultative Sales
Meet with customers, contractors, engineers, consultants, and decision‑makers to understand project requirements and business objectives.
Analyze customer challenges and develop customized technical solutions that align with operational, financial, and project goals.
Present product recommendations, technical proposals, and value‑driven solutions to customers.
Serve as a subject‑matter resource throughout the sales cycle, providing technical guidance and product expertise.
Support capital sales initiatives by helping customers evaluate and select the best‑fit solutions.
Customer Relationship Management
Build and maintain long‑term relationships with key accounts and strategic customers.
Act as the primary point of contact for assigned customers, ensuring responsiveness and exceptional service.
Identify opportunities for account growth, cross‑selling, and new business development.
Conduct regular customer meetings to understand evolving needs and maintain strong partnerships.
Manage customer expectations while ensuring successful project execution.
Cross‑Functional Collaboration
Serve as the liaison between Sales, Engineering, Product Management, Production, and Project Management teams.
Collaborate with engineers and technical specialists to develop project‑specific solutions.
Work closely with project execution teams to ensure smooth handoffs from sales to implementation.
Coordinate internally to resolve technical issues, improve customer outcomes, and streamline processes.
Technical Documentation & Project Support
Prepare and review technical submittals, project documentation, and customer deliverables.
Develop and maintain Bills of Materials (BOMs) and product configurations.
Review project specifications, drawings, and technical requirements.
Support estimating and costing efforts by providing technical input and product recommendations.
Assist customers and internal teams with product application guidance and technical clarification.
Product & Market Development
Monitor industry trends, customer feedback, and market demands to identify new opportunities.
Partner with Product Management to recommend product enhancements, new offerings, and market expansion opportunities.
Help identify gaps in product portfolios and contribute to solution development strategies.
Participate in product launches and customer education initiatives.
Business Operations & Reporting
Maintain accurate account records, sales activities, and project information within CRM systems.
Support forecasting, pipeline management, and sales reporting efforts.
Ensure data accuracy within ERP and business management platforms.
Track project progress and communicate status updates to stakeholders.
Industry Representation
Attend trade shows, industry conferences, customer meetings, and networking events.
Represent EAE USA as a knowledgeable and professional technical solutions partner.
Stay informed on emerging technologies, competitive offerings, and industry best practices.
In This Role, Success Means
Developing strong relationships with customers and becoming their trusted advisor.
Identifying and closing new business opportunities.
Delivering technically sound and commercially viable solutions.
Collaborating effectively across departments to support successful project execution.
Contributing to product innovation and market growth initiatives.
Driving customer satisfaction, revenue growth, and long‑term account retention.
Qualifications
Bachelor’s Degree in Engineering, Business, Construction Management, Technical Studies, or related field; OR
Associate Degree in a technical discipline with relevant industry experience; OR
Equivalent combination of education and professional experience.
2+ years of experience in Technical Sales, Project Management, Account Management, or a customer‑facing technical role.
Strong communication and relationship‑building skills.
Experience working directly with customers and managing client expectations.
Ability to understand and communicate technical concepts effectively.
Strong organizational and problem‑solving skills.
Proficiency with Microsoft Office Suite.
Technical Experience Preferred
Electrical systems, power distribution, or industrial products experience.
Construction, manufacturing, engineering, or infrastructure‑related industry experience.
Experience with:
Revit
Bluebeam
Autodesk Creator or similar design software
ERP systems (SAP, Oracle, or equivalent).
CRM platforms (Salesforce, Microsoft Dynamics, Monday.com, ClickUp, Asana, or similar).
Technical drawing and specification review experience.
We’re Looking For Someone Who Is
Customer‑focused and relationship‑driven.
Naturally curious and passionate about solving technical challenges.
Comfortable balancing technical discussions with business conversations.
Self‑motivated and capable of managing multiple projects simultaneously.
Collaborative, adaptable, and eager to learn.
Driven by results while maintaining a consultative approach.
Why Join EAE USA?
Competitive compensation package with performance‑based bonus opportunities.
Opportunity to work on innovative technical solutions and high‑impact projects.
Direct exposure to leadership and cross‑functional teams.
Professional development and technical training opportunities.
Growing organization with significant career advancement potential.
Collaborative environment where your ideas and contributions make a real impact.
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Languages
- English
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