Service Design Architect
ECS Resource Group Ltd
- Birmingham, England, United Kingdom
- Birmingham, England, United Kingdom
About
Location: Remote
Salary: £65k + Car + £10k comms
Role Description
We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse customer needs and drive significant value.
Design Tailored Solutions: Collaborate with clients to create custom solutions that align with their unique requirements, demonstrating the full potential of our managed services. Engage with Clients: Attend customer meetings, present proposals, and build relationships with C-level executives and technical stakeholders. Your ability to communicate authentically will foster trust and partnership. Lead Solution Authority: Be the go-to expert on solution completeness, feasibility, and governance, ensuring alignment across opportunities. Develop Proposals & Documentation: Prepare compelling proposals and navigate bid review processes with a focus on clarity and transparency. Manage Risks & Assumptions: Identify and manage risks throughout the solution lifecycle, ensuring proactive solutions that maintain project momentum. Collaborate Cross-Functionally: Work closely with diverse teams within sales, presales, operations, and project management, ensuring smooth transitions and successful service delivery. Contribute to Service Development: Stay ahead of market trends and industry best practices, ensuring our so...
Languages
- English
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