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Customer Experience Engineer - Frontend & AI Support

Bolt
  • US
    New York, New York, United States
  • US
    New York, New York, United States

About

bolt.new is seeking a Customer Experience Engineer to enhance customer satisfaction by resolving technical issues and advocating for user needs. In this hands-on role, you will interact with users via email, chat, and video calls, addressing their challenges and ensuring solutions are implemented efficiently. You will also collaborate with internal teams to create compelling self-serve resources, thus fostering a supportive customer experience. The ideal candidate will have expertise in front-end technologies and exceptional communication skills to translate technical concepts for non-technical users.
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  • New York, New York, United States

Languages

  • English
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