Technical Business Analyst
Set Apart Workforce Solutions
- Houston, Texas, United States
- Houston, Texas, United States
About
Gather and document business requirements from stakeholders across multiple departments Translate business needs into technical specifications, user stories, workflows, process maps, and acceptance criteria Analyze existing processes and identify opportunities for system improvements, automation, and operational efficiencies Create and maintain process documentation, business workflows, system requirements, and technical specifications Support ERP, inventory, purchasing, sales, customer service, and e-commerce system initiatives Assist with prioritization of enhancement requests, system improvements, and technology initiatives Project Coordination & Delivery
Coordinate software projects from requirements through implementation Work closely with developers to answer questions, clarify requirements, and validate completed work Facilitate project meetings, status updates, and stakeholder communications Track project timelines, milestones, risks, dependencies, and deliverables Coordinate third-party vendors and software development partners as needed Support successful delivery of technology projects across multiple business functions Testing & Implementation
Develop test plans and acceptance criteria based on documented business requirements Coordinate User Acceptance Testing (UAT) with business stakeholders Document, track, and validate issue resolution Verify completed solutions meet business requirements before deployment Create training materials, process documentation, and user guides when needed Support system rollouts, enhancements, and implementation activities Required Qualifications
Bachelor's degree in Management Information Systems (MIS), Computer Information Systems (CIS), Information Technology, Computer Science, Business Administration with a technology concentration, or equivalent combination of education and experience 3+ years of experience as a Technical Business Analyst, Business Systems Analyst, Systems Analyst, IT Project Coordinator, or similar role Experience gathering requirements and translating business needs into technical documentation Experience working directly with software developers, implementation teams, or technology vendors Understanding of software development lifecycles (SDLC) and Agile methodologies Ability to understand technical concepts including APIs, integrations, workflows, databases, data flows, and business systems Strong communication, documentation, analytical, and organizational skills Experience using project management or collaboration tools such as Jira, Monday.com, Asana, or similar platforms Preferred Qualifications
ERP experience (NetSuite preferred) Experience supporting inventory, purchasing, sales, order management, or operational business processes E-commerce platform experience (Shopify a plus) Software implementation or business systems project experience QA testing and User Acceptance Testing (UAT) SQL, reporting, data analysis, or business intelligence experience Product data, master data, or systems integration experience Experience working in retail, wholesale distribution, manufacturing, or e-commerce environments Ideal Candidate
The ideal candidate combines business analysis and project coordination skills with a solid technical foundation. They are comfortable gathering requirements from business stakeholders, translating those requirements for developers, and understanding how systems, integrations, databases, and workflows work together. While this role is not expected to write production code, the successful candidate should be able to communicate effectively with technical teams, understand technical documentation, ask thoughtful questions, identify potential gaps in requirements, and help ensure technology projects are delivered successfully. The company offers a comprehensive benefits package, collaborative and supportive culture, and room for growth.
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Languages
- English
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