Information Technology Desktop SupportTredence Inc. • San Jose, Arizona, United States
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Information Technology Desktop Support
Tredence Inc.
- San Jose, Arizona, United States
- San Jose, Arizona, United States
About
Key Responsibilities
Laptop configuration and provisioning for new joiners, ensuring devices are ready as per company standards before onboarding.
Coordinate and manage international shipments of IT assets, including documentation, logistics coordination, and tracking.
Handle asset recovery from exiting employees and ensure timely return of company-issued devices.
Reimage and prepare returned devices for reissue, ensuring systems are properly wiped, updated, and compliant with company policies.
Maintain accurate records of IT assets and ensure proper tracking across procurement, deployment, recovery, and disposal.
Support overall IT asset lifecycle management including inventory monitoring, audits, and reporting.
Coordinate with internal teams such as HR, IT support, and logistics to ensure smooth asset allocation and recovery.
Ensure compliance with company IT policies and security standards during asset provisioning and reallocation.
Required Skills & Qualifications
Experience in IT Asset Management, IT Operations, or End User Support.
Knowledge of laptop provisioning, imaging, and device preparation processes.
Experience with asset tracking tools or inventory management systems.
Strong coordination skills for handling logistics and international shipments.
Good documentation and record-keeping abilities.
Basic knowledge of operating systems, device configuration, and IT security practices.
Strong organizational and communication skills.
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Languages
- English
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