Senior Merchant Analytics Manager

Upside

Springfield, Missouri, United States

Springfield, Missouri, United States

About

Meet Upside: We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.
Meet the Merchant Analytics team: The Merchant Analytics team is passionate about using data and analysis to strengthen our relationships with our merchant partners, drive product analytics, and influence internal strategy. We are a close-knit group of hardworking, fast‑learning individuals who value discussing different perspectives to innovate on new analysis approaches and improve existing ones. We enjoy collaborating closely with teams across the Upside organization, and strive for an inclusive atmosphere that encourages the psychological wellbeing of all of our teammates.
What you’ll do:
Scope and lead data analysis to help our merchant partners understand the impact of Upside to their business, how we drive incremental profit, and answer their broader business questions
Interface directly with our merchant partners to deeply understand their business and build strong analytics relationships
Manage and lead analysis projects to identify opportunities to improve our product, merchant acquisition strategy, and optimization of our two-sided marketplace
Scale meaningful analyses and information across merchants via scripting, sales enablement, and business intelligence tools
Partner closely with Product Marketing to define the ideal solution for articulating the sophistication of our technology to our partners
Pioneer new data and analysis strategies as Upside expands our presence in growing verticals
What you need:
5+ years of experience in quantitative management consulting, data analytics, or a related role
Degree in mathematics, statistics, economics, or field with strong quantitative focus preferred
Successful track record of using analytical and communication skills to distill sophisticated concepts and insights into simple and compelling explanations
Strong project management skills; can drive an analysis or broader cross‑functional project from end‑to‑end
Experience leading analysis that drives business decisions, and presenting analysis to key partners
Experience using SQL to analyze and organize multiple large datasets
Experience with data visualization tools (e.g., Looker and Tableau) and programming languages (e.g., Python) a plus but not required
Client‑facing experience a plus but not required
Experience with the Grocery, Restaurant, Fuel, or Retail industries a plus but not required
Ability to work well in an ego‑free, highly collaborative, and fast‑paced startup environment
Location: This hybrid role is based in our Austin, Chicago, DC, or NYC office. In‑office attendance is required on Monday, Tuesday, and Thursday and may increase based on project‑based needs and changes to Upside’s in‑office policy over time.
Compensation: The US base salary range for this full‑time position is $130,000 - $165,000 + equity + benefits. The final starting pay will be determined based on job‑related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process.
Benefits:
Medical, dental, and vision coverage starting on Day 1
Equity (ISOs)
401(k) program
Family planning programs + paid parental leave
Physical fitness and wellness memberships
Emotional and mental health support programs
Unlimited PTO + 10 paid federal holidays + our annual, week‑long Winter Break
Flexible work environment
Lunch reimbursement for in‑office employees
Employee Resource Groups
Learning and Development stipend
Transparent culture
Amazing mission!
Diversity and Inclusion: Diversity drives innovation, and our differences make us stronger. We’re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!
If there's anything we can do to support a disability or special need during your application or interview process, please email accommodations@upside.com.
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Springfield, Missouri, United States

Languages

English

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