About
About the role The Retail Sales Lead supports daily store operations by guiding the sales team, delivering exceptional customer service, and ensuring the sales floor is organized and engaging. This role helps drive store performance through hands‑on leadership—coaching team members, assisting customers, managing merchandise, and supporting opening/closing procedures. The ideal candidate is a strong communicator, problem‑solver, and role model who can inspire others while maintaining a positive, customer‑focused environment.
What you'll do
Open store and maintain opening operations on scheduled days
Close store and maintain closing operations on scheduled days
Execute bank deposits
Complete cash refunds for returned merchandise for customers in a professional manner
Complete markdowns on sale and damaged goods when instructed
Receive and help merchandise inventory shipments
Promote and motivate staff to achieve sales goals, as well as your own; communicate goals and monitor achievements
Effectively ensure that customers are serviced properly by direct selling and monitoring of sales floor
Inform all staff of daily assignments and böhme initiatives as outlined by Store Manager and the Corporate Office
Make merchandise and floor changes as assigned by Store Manager
Uphold loss prevention standards and secure store assets and property of böhme
Maintain housekeeping and organization of sales floor, backroom, cash wrap and all other areas of the store
Report any customer service and employee incidents to Store Manager
Qualifications
Minimum high school education or equivalent
At least one year of supervisory or leadership experience or equivalent education
Excellent organization, verbal and written skills
Ability to work POS, and other store computer applications
Must be available Saturday and Sunday
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Languages
- English
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