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Remote AI Operations Analyst: Contact Center Analytics

Optum
  • US
    La Crosse, Wisconsin, United States
  • US
    La Crosse, Wisconsin, United States

About

Optum is looking for a Contact Center AI & Analytics Analyst to enhance its AWS-based contact center platform. You will analyze data, identify improvement opportunities, and play a key role in optimizing customer interactions. This position offers telecommuting flexibility across the United States and requires strong analytical skills, experience in business analysis, and familiarity with AI-driven solutions. Join Optum to help advance health optimization for communities.
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  • La Crosse, Wisconsin, United States

Languages

  • English
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