Sales Operations Analyst
C01 Carrier Corporation
- Indianapolis, Indiana, United States
- Indianapolis, Indiana, United States
About
The Sales Operations Analyst provides support to the Sales, Sales Enablement, and Sales Operations Teams to improve overall performance through reporting, data analysis, and business intelligence tools. This role is responsible for compiling and analyzing sales data, building Salesforce dashboards, maintaining Salesforce information, and generating reports that deliver accurate and actionable insights. This role is critical to ensuring visibility, smooth communication and coordination. Key Responsibilities
Sales Planning & Performance Management Develop and manage share performance dashboards, KPIs, and executive-ready reporting. Drive forecast accuracy through customer-driven demand planning, pipeline hygiene, and cadence reviews. Analytics & Insights Correlate and synthesize key sales performance metrics from multiple data sources into executive-ready dashboards and reporting using Salesforce, BI and/or Tableau. Translate complex data into actionable insights related to revenue, share growth, channel performance, and customer segmentation. Support scenario planning and what‑if analysis to inform strategic decisions. Built KPI reporting packs and automated extracts, improving speed to insight for weekly leadership reviews. Process Optimization & Governance Establish clear operating rhythms and governance across Sales, Operations, and Supply Chain. Identify gaps, risks, and opportunities in execution and recommend corrective actions. Cross‑Functional Collaboration Support distributor and customer business reviews with standardized insights and planning targets. Enable alignment between demand signals and factory capacity planning. Tools & Enablement
Power BI (modeling DAX) Tableau (dashboards) Salesforce (pipeline reporting) Power Automate SAP Required Qualifications
Associate Degree with 3+ years of experience in Sales Operations, Revenue Operations, and/or Business Operations or a High School Diploma with 5+ years of experience in Sales Operations, Revenue Operations, and/or Business Operations. 2+ years of hands‑on experience working with Salesforce. Preferred Qualifications
Bachelor’s degree (BA/BS) in Business, Finance, Analytics, or related field. Experience with Power BI and/or Tableau. Demonstrated analytical experience producing performance reporting; built and maintained 3+ KPI dashboards and 1+ executive reporting pack. Proven ability to influence without authority in a matrixed environment (e.g., led 2+ cross‑functional initiatives/workstreams to completion). Working knowledge of Salesforce reporting and data structures. Experience in data modeling (DAX), dashboard buildout, workflow automation. Experience in HVAC, manufacturing, or channel‑based sales environments. Familiarity with SIOP processes. Exposure to SAP. Strategic thinking with strong execution discipline. Data‑driven decision‑making. Change management and process leadership. Executive communication and storytelling with data. Pay Range
The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Other Compensation
This position is entitled to short‑term cash incentives, subject to plan requirements. Benefits
Health Care: Medical, Dental, Vision; Wellness incentives. Retirement Benefits. Time off and Leave: Paid vacation days (up to 15 days), paid sick days (up to 5 days), paid personal leave (up to 5 days), paid holidays (up to 13 days), birth and adoption leave, parental leave, family and medical leave, bereavement leave, jury duty leave, military leave, purchased vacation. Disability: Short‑term and long‑term disability. Life Insurance and Accidental Death and Dismemberment. Tax‑Advantaged Accounts: Health Savings Account, Health Care Spending Account, Dependent Care Spending Account. Tuition Assistance. Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
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Languages
- English
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