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Inside Sales RepresentativeIntegrated Power ServicesGreenville, North Carolina, United States
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Inside Sales Representative

Integrated Power Services
  • US
    Greenville, North Carolina, United States
  • US
    Greenville, North Carolina, United States

About

Description We value individuals with a competitive spirit and a relentless drive to succeed in the highest echelons of the industry. Our ideal candidate and teammate thrives in a fast-paced environment, consistently seeking opportunities to outperform competitors and achieve top-tier results, while never hesitating to ask for help when needed. At IPS, we compete in the Major leagues, where innovation, curiosity, and adaptability are crucial to our sales approach. We seek teammates who combine strong technical acumen with a deep understanding of our customers, disciplined execution, and strategic thinking. Time management, effective communication, and a 'buyer first' mindset are essential. We encourage our team members to continuously seek knowledge, ask probing questions, and challenge conventional thinking to uncover innovative solutions that set us apart from the competition.
Responsibilities and Expectations Integrated Power Services (IPS) is seeking a skilled and dedicated Inside Sales Representative for our Cleveland West Service Center. As an Inside Sales Representative for IPS you will work with the Operations Team to increase sales and provide world-class customer service for the sale of electric motor coil sales.
Provide customer service for timely and cost-effective completion of all production-related functions in support of IPS' internal and external customers. This includes but is not limited to:
Providing quotations
Entering orders
Processing orders
Selection and procurement of materials from suppliers
Investigation and resolution of customer issues
Communication and coordination with operations
Act as a technical resource to address and resolve inquiries and problems with assistance from engineering and quality partners
Provide client and sales correspondence:
Tracking of shipments
Processing orders and credits
Assist with inventory management
Interpret and ensure compliance with operating policies and procedures
Utilize Continuous Improvement Process Solution tools and processes
Establish and maintain relationships with external suppliers
Maintain detailed notes in order files
Qualifications and Competencies
High school diploma required
Sharp analytical thinking and reasoning abilities
Strong proficiency in the use of Microsoft Office suite as well as Adobe Acrobat
Ability to analyze and interpret data and take appropriate action
Excellent time management
Ability to communicate technical data in a clear and concise manner
Must exhibit excellent written and verbal skills
Technical background with electrical and/or mechanical products is a plus
3 or more years of customer service or inside sales experience in an industrial environment or equivalent education preferred
Excellent interpersonal skills, including the ability to build rapport with current and potential customers and suppliers
Critical attention to detail
You'll thrive at IPS if you...
Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment.
Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.
Who We Are At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.
When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.
Benefits
Paid Time Off (PTO)
401k Employer Match
Bonus Incentives
Tuition Reimbursement Program
Medical, Dental and Vision plans
Employee Assistance Program (EAP)
And more!
Pay Range $26.50 - $32.50/hr
Equal Employment Opportunity Statement IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Pre-Employment Screening Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.
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  • Greenville, North Carolina, United States

Languages

  • English
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