Assistant Sales Manager / Retail Program SupervisorAmerican Residential Services • Stoughton, Wisconsin, United States
Assistant Sales Manager / Retail Program Supervisor
American Residential Services
- Stoughton, Wisconsin, United States
- Stoughton, Wisconsin, United States
About
$75k - 90k per year based on experience and interview Schedule:
Full-time, includes evenings and weekends Full-time, year-round work
American Residential Services (ARS), the nation's largest provider of residential heating, cooling, plumbing, and electrical services, is seeking a
Supervisor
to support our Retail Alliance Lead Generation Program in the greater Boston market.
Working closely with both the
Retail Program Manager
and
HVAC Sales Manager , this role is responsible for helping drive lead generation performance, coaching Retail Sales Associates (RSAs), building strong relationships with retail partners, and delivering an exceptional customer experience. In addition, this position will assist with supporting the outside sales team to ensure strong performance, accountability, and customer coverage seven days per week. This is an excellent opportunity for an emerging leader looking to grow their career within a national organization.
What We Offer
Year-round, stable work
Company vehicle, gas card, and maintenance plan
Bonus opportunities based on team performance
Paid training and ongoing professional development
Health insurance options available after 31 days (plans starting as low as $5 per week)
Dental and vision insurance
Health Savings Account (HSA) or Flexible Spending Account (FSA)
401(k) with company match
Paid time off and paid holidays
Company-paid life insurance
Employee discounts and career growth opportunities within a national brand
Responsibilities What You’ll Do
Assist the Retail Program Manager in leading and developing the Retail Alliance Lead Generation team
Support recruiting, onboarding, training, and coaching of Retail Sales Associates (RSAs)
Drive daily, weekly, and monthly lead generation KPIs and performance metrics
Spend time in the field supporting RSAs and building relationships with retail store management
Conduct team meetings, ride-alongs, and performance coaching sessions
Monitor productivity and provide feedback to improve results and customer engagement
Support staffing schedules and ensure adequate coverage across retail locations
Coordinate and execute store events and promotional activities
Communicate performance updates and operational needs to retail partners
Promote a positive team culture focused on accountability, customer service, and results
Partner with the HVAC Sales Manager to support the success of the outside sales team
Assist with sales coaching, KPI tracking, and performance initiatives designed to improve close rates and overall results
Help ensure adequate sales coverage and customer support seven days per week
Foster collaboration between the Retail Alliance and Sales teams to maximize lead conversion and customer satisfaction
Qualifications What We’re Looking For
1+ years of leadership, coaching, or supervisory experience preferred
Retail, sales, customer service, or lead generation experience required
Strong interpersonal, organizational, communication, and problem-solving skills
Ability to motivate others and work independently with minimal supervision
Comfortable working evenings and weekends as business needs require
Proficiency with Microsoft Office and basic reporting tools
Valid driver's license and ability to travel between retail locations throughout the Boston market
Related experience, advanced training, or equivalent education may be considered
This posting provides details on potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
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Languages
- English
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