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Solutions Architect -- WebZagg, Inc.Midvale, Utah, United States

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Solutions Architect -- Web

Zagg, Inc.
  • US
    Midvale, Utah, United States
  • US
    Midvale, Utah, United States

About

We are the creators of mobile solutions that let people live life to the fullest. An international house of brands under one roof; one that is constantly growing to fulfill the dream of living the best connected life possible through mobile technology Our brands are household names in the mobile world: ZAGG, InvisibleShield, Gear4, and mophie. From screen protection to portable power, we have the mobile world covered! Why Work at ZAGG?
We are innovators. The first iPhone screen protection? That was us. The first mobile battery case? That was us, too. We aren't just industry followers, we are industry leaders—constantly pioneering new frontiers in the mobile world. When you're at ZAGG, you're with a company that invents product categories, not just works in them. Annual Bonus Program 401K Match up to 3.5% with Immediate Vesting Generous PTO Program Medical—100% Paid Coverage for Employees Paid Maternity and Paternity Leave Tuition Reimbursement Dependent Care Contribution Matching Professional Training and Development Our cultural beliefs influence everything we do. They are the north stars that lead us to create industry-leading products and a culture of excitement, innovation and mutual respect. Culture
We’re a tight-knit team built on the passion of building mobile solutions. At ZAGG, we create an environment where our employees feel like nothing can hold them back. We strive to create a collaborative work environment where everyone has a voice. Celebrating and uniting as employees is important to us, and we strive to include everyone in the inner workings of our company. We enjoy outings together, as well as lively company meetings and holiday parties. Join the ZAGG Family We’re always looking for talented, passionate people to join the ZAGG team. Position: Solutions Architect -- Web Location:
Midvale, UT
Remote Status:
On-Site Job Id: 513 # of Openings: 1 Solutions Architect -- Web
Location:
Midvale, UT, 84047 What You'll Do
In this role, you will be the strategic and technical bridge between ZAGG's business goals and our Shopify platform execution. You will ensure every solution is purpose-built to drive measurable outcomes, aligned to commercial strategy, and delivered using Shopify best practices that guarantee performance, scalability, and long-term maintainability. Business Alignment & Strategy
Lead structured discovery sessions with business owners, product managers, and commercial leads to translate KPIs and OKRs — conversion rate, AOV, customer LTV, fulfilment efficiency — into platform decisions. Produce Business Requirements Documents (BRDs) and Solution Design Documents (SDDs) that map every technical decision back to a measurable business outcome. Present solution blueprints, trade-off analyses, and implementation roadmaps to Digital stakeholders with clarity and confidence. Facilitate prioritisation workshops (MoSCoW, RICE) to align stakeholders on scope, sequencing, and ROI — and act as the trusted advisor who challenges scope creep in favour of long-term platform health. Identify and articulate the commercial impact of technical debt and architectural trade-offs in terms non-technical stakeholders understand. Contribute to pre-sales RFPs and proposals, with a sharp focus on articulating business value over feature lists. Shopify Best Practices & Platform Governance
Own and enforce implementation standards across all Shopify engagements: Online Store 2.0 architecture (Sections Everywhere, JSON templates, app blocks — no legacy hardcoded Liquid patterns). Define and uphold performance budgets: Lighthouse scores ≥ 90, LCP
Establish Shopify Plus governance: Checkout Extensibility standards, Shopify Functions usage policies, Flow automation naming conventions, and Metafield/Metaobject architecture. Run a formal App Governance framework evaluating every app addition for data ownership, performance impact, redundancy risk, and vendor lock‑in. Design integrations using event‑driven, webhook‑based patterns with idempotent processing, retry logic, and dead‑letter queues — never synchronous polling. Mandate API versioning discipline: stay within two major Shopify API versions, maintain a deprecation calendar, and never ship on a deprecated API version. Define end‑to‑end solution architectures for Shopify Plus implementations including headless storefronts (Hydrogen/Oxygen), multi‑region setups, and B2B commerce. Architect and oversee integrations connecting Shopify with ERP, OMS, PIM, CRM, 3PL, and marketing platforms using scalable, maintainable patterns. Evaluate build vs. buy trade‑offs for third‑party apps, custom apps, and platform extensions based on business need and total cost of ownership. Technical Leadership & Delivery
Mentor engineers, conduct architecture reviews, and drive continuous improvement in engineering practices and standards adoption. Define and track success metrics for every implementation — ensuring post‑launch measurement is in place from day one. Own the Architecture Decision Log (ADR), produce high‑quality documentation, and ensure business rationale is captured alongside every significant technical choice. What You'll Need to be Successful
Required Qualifications
6+ years in solution architecture, technical consulting, or senior engineering with a commerce focus. 3+ years hands‑on with Shopify Plus — owning architecture decisions end to end in an agency, SI, or in‑house enterprise setting. Demonstrable track record of translating business strategy into Shopify implementations with documented commercial outcomes (conversion uplift, revenue impact, time‑to‑market improvements). Expert‑level knowledge of the Shopify Plus platform: Admin API, Storefront API, Checkout Extensions, Shopify Functions, Flow, Markets, B2B, and Metafields. Proficient in Liquid, Online Store 2.0 architecture, and theme performance optimisation. Solid foundation in web architecture: REST/GraphQL APIs, event‑driven integration patterns, CDN strategy, and cloud infrastructure (AWS / GCP / Azure). Able to produce high‑quality solution documentation — BRDs, SDDs, ADRs, and executive‑level presentations — and communicate technical trade‑offs to VP/C‑level audiences. Strong commercial acumen: understands P&L impact of technical decisions and frames recommendations accordingly. Preferred Qualifications
Shopify Partner or Shopify Plus Partner agency background with multiple enterprise merchant deployments. Experience with headless/composable commerce patterns: Hydrogen/Remix, Next.js storefronts, and MACH architecture principles. Background in digital analytics: GA4, server‑side tagging, Segment CDP, and attribution modelling. Experience with D2C and B2B commerce models on Shopify, including wholesale, net‑term pricing, and company accounts. Exposure to internationalisation and cross‑border commerce: Shopify Markets, multi‑currency, localisation, and tax compliance. Relevant certifications: AWS Solutions Architect, Google Professional Cloud Architect, or equivalent.
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  • Midvale, Utah, United States

Languages

  • English
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