FI Program Manager

The FI Program Manager is responsible for managing a caseload of individuals receiving Self-Directed Services and ensuring full compliance with OPWDD regulations. This role requires timely oversight of documentation, fiscal accountability, and proactive stakeholder engagement, with performance measured through defined key performance indicators (KPIs).

Our industry-leading benefits include:

• 401(k)
• Dental Insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

• Caseload Management
• Life Plan & Team Meetings
• Stakeholder Communication & Coordination
• Documentation Review & Compliance Oversight
• Fiscal Oversight (Invoices & Time Review)
• Staff Action Plans, Monthly Notes & Broker Documentation
• Broker Oversight
• Compliance Monitoring & Issue Resolution
• Medicaid Eligibility Monitoring
• Participant & Family Engagement
• General Responsibilities

• Strong interpersonal, communication, and organizational skills
• Advanced knowledge of OPWDD regulations
• High attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Office; experience with EVERO and Adobe Sign preferred

• Bachelor's degree in health or human services or related field required
• Minimum of 2 years' experience in OPWDD system
• Minimum of 1 year of experience with Self-Directed Services

The Center for Family Support provides equal employment opportunities to all. We celebrate the wonderful qualities that make each of us unique and greatly value how they enrich the work we do. If you want to work with a caring group of people making a difference in the lives of the people we serve, apply today!

Pay Range: USD $66,300.00 - USD $66,300.00 /Yr.