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Systems Administrator InternSouthernhospitalityinternshipprogramNashville, Tennessee, United States

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Systems Administrator Intern

Southernhospitalityinternshipprogram
  • US
    Nashville, Tennessee, United States
  • US
    Nashville, Tennessee, United States

About

The Systems Administrator Intern's role is to provide phone and remote technical support to our staff. More importantly, we are looking for an individual who is eager to learn, highly customer focused, patient, an effective communicator, self-initiating, has a positive attitude, and can prioritize and execute tasks without micro-management. The role will involve basic desktop and systems administration support.
Essential Duties and Responsibilities
Creating and managing Service Requests
Answering Inbound Service Calls
Administration of the Service Requests
Dispatched according to policy
Follow through to resolution of support requests
Basic Troubleshooting, Administration and Support of Windows-based systems and supporting hardware and software
Virus Remediation
Computer imaging/build-outs
MFP/Scanner/Fax troubleshooting
WiFi/Network Connectivity troubleshooting
Customer-facing POS systems day to day operations and troubleshooting
Process and procedure documentation
Any other task or duty as assigned or required
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  • Nashville, Tennessee, United States

Languages

  • English
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