Explore Membership & Database AdministratorMechanics' Institute Library • San Francisco, California, United States

Explore Membership & Database Administrator

Mechanics' Institute Library

San Francisco, California, United States

San Francisco, California, United States

About

Mechanics' Institute is one of San Francisco's oldest and most beloved cultural institutions, founded in 1854. We are a non-profit member-supported library, chess club, and event space in the heart of downtown, a place where curious minds come to read, learn, and connect. Our members enjoy access to a curated collection of over 100,000 volumes, a vibrant program of lectures and events, and the oldest chess club in the country. We are a nonprofit organization driven by a mission to create opportunities for people to enhance their lives by gaining useful knowledge, skills, and experiences in sharing ideas with others. About the Role Mechanics' Institute is seeking a detail-oriented Membership and Database Administrator to join our Advancement team. This role oversees the data infrastructure that supports our membership and fundraising operations from database administration and gift processing to reporting and donor stewardship. They will also play a key role in our upcoming transition to a new Constituent Relationship Management (CRM) platform. This is a full-time, on-site position (5 days/week) reporting to the Senior Director of Advancement. Responsibilities Administer our eTapestry database: manage user access, data integrity, imports/exports, and reporting; support transition to a new CRM Serve as the primary contact for members and donors; provide outstanding customer service across all touchpoints, including events Process all gifts and memberships (checks, credit cards, online); generate acknowledgment letters, receipts, and renewal notices Reconcile revenue with the Finance Director; produce weekly, monthly, and quarterly gift and pledge reports Own the reporting function: translate raw data into actionable insights that inform campaign strategy, revenue forecasting, and donor stewardship across the Advancement team Collaborate with the Advancement team to leverage data in service of organizational goals Experience Needed At least one year of experience with CRM platforms and database management (2–3 years preferred). Experience with Bloomerang preferred; eTapestry, Raiser's Edge, or other Blackbaud products a plus Solid grasp of fund development data practices and basic financial accounting Ability to translate data into clear, practical reports for non-technical audiences Excellent written and verbal communication; comfortable interacting with members, donors, staff, and trustees High attention to detail, strong organizational skills, and ability to manage competing priorities Proficiency with Microsoft Office and Google Workspace Experience training database users a plus A "can-do" mindset and genuine interest in libraries and cultural institutions This is a non-exempt, full-time, on-site position Hourly rate for this role is $25-28 , commensurate with experience. Benefits include generous health-dental-vision insurances; flexible spending accounts; paid vacation, sick time and holidays; and a 403b retirement plan This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Physical Demands Requires the ability to walk, stand, carry materials, stoop, kneel, bend at the waist, reachoverhead, and climb stairs. May require sitting and/or standing for long periods of time. May be required to lift up to 25 pounds on a regular basis. Onsite work is performed within a standard office environment. Will be required to operate basic office equipment including but not less to computer, printers, telephone, etc. The noise level in the work environment is usually low to moderate. Mechanics' Institute is committed to building an equitable and inclusive workplace and seeks talented staff from diverse backgrounds. The Institute does not discriminate on the basis of race, ethnicity, color, sex (including the actual gender or perception of sex identity, appearance or behavior), sexual orientation, religion, national origin, age, disability, veteran status, or any other characteristics legally protected by federal, state, or local laws and regulations.
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San Francisco, California, United States

Languages

English

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