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IT Desktop Support Analyst
Arrow Components Corp
- Denver, Colorado, United States
- Denver, Colorado, United States
About
Level 1 AV Support Break/Fix and proactive testing for 71 conf rooms
Printer Support for All NAO Locations Break/Fix Installations/Configuration Supply Ordering YSOFT Print Anywhere Administration
E‑waste Disposal – quarterly coordination Collaboration with DTE on Support Issues and Testing Operational Excellence Reporting and Remediation DTS compiles monthly statistics Remediates non‑compliant devices that are missing critical patches Ensure devices are physically encrypted Remediation of security vulnerabilities Ensures proper virus and malware protection
End User Documentation and Knowledge Base Articles IT Asset management Assist with IT equipment returns from termed or existing employees Assist users with device replacements and new device configuration What We Are Looking For Typically requires a 4‑year degree 1‑2 years of experience or a 2‑year degree and equivalent related experience Has no discretion to vary from established procedures Has no related work experience or has work experience but requires formal training in theories/concepts in own function Works under close supervision Work Arrangement Hybrid: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home. What’s In It For You Medical, Dental, Vision Insurance 401k, With Matching Contributions Generous Paid Time Off Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options Growth Opportunities Short-Term/Long-Term Disability Insurance Deeply discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit) On-site Café with Catering Option for Busy Lifestyles 24/7/365 On-site Gym and Lockers, Free for Use to All Employees! And more! Annual Hiring Range/Hourly Rate $32.19 – $39.35 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location US‑CO‑Denver, Colorado (Panorama Arrow Building) Time Type Full time Job Category Information Technology EEO Statement Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application. In any materials you submit, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
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Languages
- English
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