Workplace Experience Manager

The Workplace Experience Manager is responsible for shaping and maintaining an exceptional employee experience across CenCore Group's facilities and project sites. This role ensures our work environments - from headquarters to secure field locations - operate efficiently, reflect CenCore's mission-driven culture, and support the well-being and productivity of every team member. The ideal candidate is a hands-on, people-centered leader with a passion for operational excellence, workplace hospitality, and continuous improvement. This position requires a unique balance of facilities management, security coordination, and employee engagement, ensuring our workplaces run seamlessly while fostering a sense of connection and purpose aligned with CenCore's national security mission.

Key Responsibilities

• Workplace Operations & Facility Management
• Oversee day-to-day operations for corporate and field offices, ensuring all locations are safe, secure, and mission-ready.
• Coordinate with building management, vendors, and security teams to maintain compliance with facility access, safety, and security protocols.
• Manage contracts for janitorial, maintenance, and service providers; track SLAs and performance.
• Partner with Construction, Security, and IT teams during new site activations, expansions, and secure space (SCIF) transitions.
• Monitor preventive maintenance schedules and emergency response procedures across multiple locations.
• Employee Experience & Engagement
• Create a workplace environment that reflects CenCore's commitment to its people and mission.
• Develop and execute engagement initiatives - recognition programs, employee appreciation events, and workplace wellness activities.
• Serve as the central point of contact for employee feedback related to facilities and work environment; drive action plans for improvement.
• Partner with HR, Recruiting, and Security to ensure smooth onboarding and offboarding experiences.
• Operational Excellence & Technology Integration
• Implement and optimize workplace systems (badge access, visitor management, desk reservation, etc.).
• Leverage data from occupancy and utilization tools to enhance space efficiency.
• Support logistics for classified and unclassified areas, ensuring adherence to ICD 705 and physical security standards where applicable.
• Identify opportunities for automation, efficiency, and sustainability in daily operations.
• Budgeting & Vendor Management
• Develop, forecast, and manage budgets for facilities operations, events, and workplace services.
• Negotiate and oversee vendor contracts, ensuring cost efficiency and quality of service delivery.
• Maintain procurement records and ensure compliance with corporate and government requirements.