About
Act on client support requests and communicate with clients until issues are resolved Investigate technical support requests and collaborate with internal teams to resolve issues Manage onboarding of new clients and support customer adoption of products
Required qualifications
3+ years of experience with manual and/or automated QA testing of desktop and web applications Customer support experience with strong communication skills Upper-intermediate or higher level of English for professional communication Solid understanding of the Software Development Life Cycle (SDLC) and QA methodologies Experience in creating and maintaining test plans and executing tests prior to product releases
Languages
- English
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