Desktop Support Admin
TeamSoft IT Solutions
- Stamford, Connecticut, United States
- Stamford, Connecticut, United States
About
Overview Seeking a Desktop Support Administrator to provide Tier 1–2 support across end‑user environments , supporting ~750 users in a Microsoft enterprise ecosystem .
Key Responsibilities
Manage and support Microsoft Intune (device enrollment, configuration, compliance, deployment)
Provide hands‑on support for laptops, desktops, mobile devices, printers, phones, video conferencing systems
Administer and troubleshoot Active Directory (AD) and Microsoft Entra ID
Support iOS and Android mobile devices
Manage user accounts, permissions, and security policies
Troubleshoot Windows OS, Office 365, and endpoint connectivity issues
Support network connectivity and hardware troubleshooting (wireless, printers, phones)
Partner with infrastructure and security teams on endpoint initiatives
Deliver onsite end‑user support / deskside support
Required Qualifications
3+ years Deskside Support / IT Help Desk experience
Hands‑on experience with Microsoft Intune
Experience with Active Directory (AD)
Experience with Microsoft Entra ID (Azure AD)
Knowledge of Network Administration fundamentals
Experience with Windows Systems Management
Strong troubleshooting of hardware (phones, printers, wireless)
Experience managing security certificates
Preferred
Experience with Endpoint Security
Experience in utility, energy, or industrial environments
Equal Opportunity Employer TeamSoft is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to fostering a diverse and inclusive workplace.
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Languages
- English
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