Enterprise Network Engineer II
Phase2 Technology
- Austin, Texas, United States
- Austin, Texas, United States
About
Location: AUSTIN, TX
Weekly Scheduled Hours: 40
FLSA Status: Exempt from FLSA
Earliest Start Date: Immediately
Position Duration: Expected to Continue
Overview This position expands the University's Wi‑Fi team to better support a wireless‑first campus and the ongoing delivery of enterprise wireless services across academic, research, residential, and administrative environments. The Enterprise Network Engineer II will plan, design, implement, maintain, and optimize campus wireless infrastructure; support RF coverage and capacity improvements; troubleshoot and remediate wireless issues; contribute to monitoring, lifecycle management, and operational standardization; and partner with Enterprise Technology and campus stakeholders to deliver reliable, scalable, and high‑performing wireless connectivity for end users across the University.
Responsibilities Under limited supervision, plan, design, implement, and maintain the university's enterprise network and telecommunications systems to meet performance objectives and service level agreements:
Design and support campus wireless networks, including access points, controllers, SSIDs, and RF settings.
Troubleshoot wireless issues such as interference, roaming, authentication, and client performance.
Work with Enterprise Technology and campus units to understand wireless and network needs in classrooms, labs, housing, and event spaces.
Coordinate surveys, maintenance, and deployments to improve service with minimal disruption.
Test new network and wireless technologies, including Wi‑Fi platforms and management tools.
Help standardize configurations and automate routine network tasks.
Use monitoring and reporting tools to identify network and wireless issues.
Support upgrades, recurring issue tracking, and lifecycle planning for network infrastructure.
Provide escalation support for network and wireless outages, design issues, and complex troubleshooting.
Assist with after‑hours support, maintenance work, and incident response as needed.
Drive university‑owned vehicles to job sites as required; maintain an acceptable driver rating as established in Policy UTS157.
Required Qualifications
U.S. Citizen, resident, or officially recognized asylee. Applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position.
Bachelor's Degree and intermediate network certifications (CCNA/CCNP – Routing/Switching or Data Center), or equivalent work experience.
Comprehensive understanding of networking concepts (TCP/IP, routing, and LAN switching).
3 years of experience with medium‑to‑large enterprise network operations.
Experience with Cisco Systems switches, routers and firewalls (IOS, IOS‑XE, NX‑OS, ASA, NGFW).
Understanding of Ethernet cabling standards and color codes.
Equivalent combination of relevant education and experience may be substituted as appropriate.
Preferred Qualifications
5+ years of experience with medium‑to‑large enterprise network operations.
Large‑scale network operations experience.
Experience working in data center or mission‑critical environments deploying, operating and troubleshooting networks, servers and application‑layer firewalls.
Experience designing enterprise networks.
Security design and operations experience including HIPAA/FERPA/PCI compliance and necessary application/protocol analysis.
Experience with MPLS VRF/L2VPN implementations.
Experience with network automation such as Ansible, AWX, and Zero‑touch Provisioning (ZTP).
Experience with Network Access Control (NAC) or Identity Based Network Services (IBNS).
Familiarity with Software Defined Networking concepts.
Higher education work experience.
Benefits
Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
Vision, Dental, Life, and Disability insurance options
Paid vacation, sick leave, and holidays
Teacher Retirement System of Texas (a defined benefit retirement plan)
Additional Voluntary Retirement Programs: Tax‑Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Training and conference opportunities
Tuition assistance
Athletic ticket discounts
Access to UT Austin's libraries and museums
Free rides on all UT Shuttle and Capital metro buses with staff ID card
Working Conditions
May work around standard office conditions.
Electronic workshop environment.
Repetitive use of a keyboard at a workstation.
Communication in person and over the phone, including being part of a team‑wide phone service desk.
Use of manual dexterity for equipment repairs, installations and removals.
Lifting and/or moving up to 50 pounds unassisted.
Routine climbing of stairs/ladders.
Work in confined spaces such as crawl spaces, basements, attic/ceilings, cable chases and equipment rooms.
Work in extreme temperatures, loud noises, around chemicals, around airborne particulates and around electrical and mechanical hazards.
Occasional driving of a university vehicle.
Employment Eligibility Must be authorized to work in the United States on a full‑time basis for any employer without sponsorship.
Equal Opportunity Employer The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Pay Transparency The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Employment Eligibility Verification If hired, you will be required to complete the federal Employment Eligibility Verification I‑9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
Compliance Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified as a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP‑3031.
Work Shift Monday – Friday flexible between 7am–6pm, occasional nights/weekends may be required.
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
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Languages
- English
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