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Senior DevOps Support EngineerVirtual Vocations IncUnited States
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Senior DevOps Support Engineer

Virtual Vocations Inc
  • US
    United States
  • US
    United States

About

Supporting enterprise customers remotely, the full-time Senior DevOps Support Engineer will independently troubleshoot complex CI/CD, software, and infrastructure issues while designing and implementing scalable tools and processes to enhance customer experience. Key responsibilities
Resolve highly technical CI/CD, software, and infrastructure issues for enterprise customers Lead customer-facing retrospectives and planning sessions to improve the Buildkite experience Contribute to and maintain open source tools and publish documentation updates to enhance the customer journey
Required qualifications
Strong coding or scripting ability with experience in Bash, Ruby on Rails, or Golang Solid experience with CI/CD tools and platforms including Linux, AWS, GCP, Azure, Terraform, and Kubernetes Proven ability to independently tackle complex technical issues and guide customers to solutions Experience in a customer-centric role with a commitment to delivering world-class support Ability to work autonomously, identify opportunities, and drive meaningful improvements
  • United States

Languages

  • English
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